I had been going to Reveal for years and had many services performed by the spa. Around the middle of last year, I paid over $1000 for a removal of a tattoo on my foot. The price included 5 laser treatments. Before I began my first session I found out the Reveal had been bought out by Medalase Spa. They told us that they would honor services for Reveal patients.
I had 4 treatments done and when I called to schedule my last one, which the tattoo is only about 50% gone, but was told 5 would get rid of it, they told me they were not honoring anymore Reveal patients and I could buy my last session, mind you, I had already paid for. I was outraged. I have read reviews from other patients from Reveal that are also outraged. We spend good money on a service and are getting nothing for it. Where is that fair. In the long run, Medalase will lose because they will be losing a lot of clients that would have returned to them for different services. I know I will never go back.