Contractually Balance-billed

While this office may be highly recommended for cash-pay cosmetic patients, my experience as an insurance patient was highly unethical. Dr. Jack’s office successfully obtained full insurance approvals for my reconstructive surgeries (CPT 15830 and 15847). However, the administration refused to schedule my actual surgery date unless I paid a mandatory $7,500 out-of-pocket cash fee for the exact same work. They used the expiring 90-day insurance window to pressure me financially. I had to walk away from my medically necessary, approved surgeries because I refused to be contractually balance-billed.