Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

IPL BURNS 5 years later

My skin has been pretty good over the last 5 years but I still have very sensitive skin. My life has been greatly impacted by that horrible experience . I wear sunblock faithfully, wear big hats on vacation, etc. However, there are still times when this happens!!(see pics) I was walking my dog and it is winter time(had my sunblock on) but the wind burned my skin. It hurt and my face was on fire for 2 days!. I

Well, it's been a little over a year and I have...

Well, it's been a little over a year and I have moved on! However, I do have hyperpigmentation, I still use hydroquinone and Retin A, and wear tons of sun blcok and hats! When I get any sun or wind, I get brown marks and teh track/bar marks become more visible. By the way, the Medi spa never accepted responsibility and never gave me any money back. Hard lesson to learn but I suppose it could have been worse. PLEASE do your reasearch and make an informed decision if you are thinking of treatments! I will post updated photo soon!

It has been 3 weeks since my second Triniti...

It has been 3 weeks since my second Triniti treatment. I did not mention last time that I did not complete all 3 treatments as it was just too painful, so I was told they could do the matrix another time. They still want me to do third treatment but I decided I will not and I am hoping to get reimbursed for the treatments I did not receive. They have not answered me yet re: reimbursment. I have been using Retin A and hydroquinone as prescribed. My skin seems thin or someething ; for example, I scratch my cheek and I bleed? My skin is red and brown and it is very evident where I have been burned. I am currently trying to see a dermatoligist for opion.

Provider Review

Certified Plastic Surgeon
205 Douglas St. , Sudbury, Ontario
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

The doctor seems to be short and bothered with me and just keeps saying this is all normal. He says these bar/track/sebra marks that are all over my face are a result of my pigment and are not burns. He just seems unwilling to take any sort of responsibility. He is however now prescribing me HQ and retin A. I am reluctant about this as well.