I then called back and she hung up on me again.
Any Dr office that has that little professionalism with their staff should not have patients. Is this what happens if you have a question about a procedure. Imagine you have a post op question will they hang up on you again?
The first step in going to a Dr. is doctor patient relationship and in this case I wouldnt let this guy go within 3 miles of me with a knife after being treated that way but his head nurse.