Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

Still disappointed and angry

Dear.Dr.Gupta,
The realistic expectations that I had for the outcome of the surgery were the same as most people who post on this site. Expectations were to have my eyes look refreshed by excising upper lid ptosis, getting rid of the under eye bags, excising my upper lid and lower lid cyst and tightening jowls. And I was expecting to have these changes done for only $15,000.
What I did not expect to have post surgery was; upper lids ptosis, one under eye hollow with ectropion, the other under eye with a bag and jowls showing no difference.
Needless to say I did not attain my "realistic expectations". My eyes look just as tired and unnatural as before the surgery. What is unrealistic is that Dr.Gupta feels that the work done was "beautiful and natural". The only people who told me that my eyes look beautiful in the past year and a half were Dr.Gupta and her staff.
I appreciate all the replies and feedback posted, it only reaffirms what I already feel and see.

Another post photo


Pre and post photos


Provider Review

Oculoplastic Surgeon, Board Certified in Ophthalmology
1070 Park Ave., New York, New York
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times