POSTED UNDER eMatrix REVIEWS
A Complete Mess - Newport Beach, CA
ORIGINAL POST
I had an eMatrix treatment yesterday and am...
40 something in CaliAugust 11, 2012
$200
I had an eMatrix treatment yesterday and am horrified with what I am seeing today. First of all, apparently I am incredibly stupid because I went to a med spa that had a groupon for this in Newport Beach, CA. I am in my mid 40's and thought that perhaps this would be a procedure that would have an overall positive benefit for aging skin and help with large pores, tightening & brightening. My skin was okay, not fabulous, not terrible, just average but most people always think I am about 7-10 years younger than I actually am.
The RN who did the procdure was obviously in a hurry and only let my skin numb for about 15 minutes, and then gave me the treatment on level C, so it was pretty painful and I could smell the burning skin. I have had other laser treatments before and know that often any facial hair/pach fuzz burns so I was not particularly worried until after the treatment. My face was very red, I could see the marks from the head of the wand, and I was not provided with any aftercare products since I opted not to purchse the $130 serum they suggested. I was sent on my way with a vague aftercare instruction sheet.
Fast forward to today, my face is very swollen, there are red squares all over my face which are getting crusty, are swollen, and feel hard & burnt to the touch. I even have a swollen saggy area under my chin (an accumulation of fluid?) where no treament was done. This is quite upsetting for a variety of obvious reasons, but particularly in light of the fact the this procedure was marketed as a "non-invasive procudure with little to no down time". I definitely will not be able to leave the house for several days since I dont' happen to have hijab or burka lying around the house.
I have no idea what, if any, the long term results may be after the initial healing, but I am at the least thankful that this will be the only eMatrix I ever have, I am praying that my face heals without permanent damage, but am quite worried. I did do some reasearch prior to buying this treatment, but back in the very beginning of March (when I bought it) I don't believe this thread had been started yet, so I wasn't able to find any negative reviews. Thank God this is here now so some other folks may avoid this awful process because for some reason there don't seem to be many negative reviews about this procedure out there on the internet, it's kind of suspicous actually.
Replies (3)
June 16, 2015
Thanks for sharing. I am a sucker for groupon deals but notice that you aren't always treated with the same quality when you get a discount. would you mind sharing where you went so I can avoid this place? I was looking in NB for this procedure but after reading your review, I am not so sure if it's worth the risk and cost.

August 23, 2017
I wish people would update their reviews. I have had ematrix many times and what happened to you is what is suppose to happen. The medspa didn't advise you on what happens with treatment obviously but that doesn't mean that ematrix isn't a good treatment you just had more downtime than expected. Also when things say non invasive that usually means compared to other procedures that give same result. Yes you will have stamped skin for a week or so yes you will swell but you will look great afterwards. This is comparable to downtime of a chemical peel but with way more benefit!
Thank you for your honest review. I am sorry that you had such a bad experience with this procedure:( Frustrating..