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Weight loss patient - was desperate to get rid of my turkey neck

I had a neck lift with Dr. Oren Tepper in 2018. He wasn’t my original surgeon but my surgeon left the practice and I was reassigned to him. My nightmare began the day of surgery, I was asked to pay a few thousand dollars for liposuction because “Liz” his assistant forgot to submit the liposuction code to my insurance. I refused because it was a large cost at the last minute. Also, Liz scheduled me on a Friday, apparently neck lift patients must be seen within 24hrs but they aren’t open on Saturday’s so my procedure was completely cancelled due to both issues. I went home very upset since my spouse took off from work for my surgery.  I kept receiving calls asking for the liposuction payment which I declined. Why I should I have to pay for her mistake? Dr. Tepper was so concerned about the liposuction fee that he suggested we do the neck lift without lipo at which point I said absolutely not! No lipo no surgery so I cancelled. I was called the next day and told the practice would eat the cost for the lipo and that I was rescheduled for that Tuesday. I am a weight loss patient and I was so desperate to get rid of my Turkey neck that I ignored all of the red flags!!! I never saw him again after surgery until 2yrs later! I saw a Nurse Practitioner yet I kept asking to see him because I had issues with my neck lift, ears, scars and etc.  My right ear lobe was open for almost a year but they wouldn’t do anything about it so I was constantly scared of catching an infection. My scars hurt from possible nerve damage. My face had a deep hole which caused asymmetry and just made me feel and look an overall MESS! I kept complaining but they wouldn’t let me see him. Finally 2yrs later he sees me and tells me I look great, you will see my pictures, I did NOT look great! He also had me consult with his higher up, who also said I look great. I left that office in tears because I looked horrible and this was clearly a cover up.  I tried to get him to fix it but he refused and left me this way! I’m sure because I was a Medicaid patient but maybe don’t take Medicaid patients if you can’t be bothered with them afterwards? My insurance paid 47K for this procedure yet he couldn’t be bothered to help with the Cobra Neck deformity he caused. A good Surgeon would have tried to fix the problem, not lie to the patients face and make her feel like she’s delusional. When I opened up an investigation thru my insurance he lied and told them he referred me to another surgeon and that he offered to fix it, it took me forever to get my insurance to cover the revision because they kept lying.  My neck looked so bad, it was fatter on one side and very noticeable, he left tons of fat behind and took too much from other sides which caused the asymmetry. My ears hurt so bad where the scars were. I finally found another surgeon who recently redid my neck and ears but it’s a long and painful road to recovery. I hear this Man has now opened up his own surgical center. I truly hope he has malpractice insurance because he’s going to need it! I waited 3yrs to post this, I am in bed recuperating from surgery less than a week ago and in a lot of pain but grateful I finally found a good surgeon. The moral of the story isn’t that Oren Tepper is a horrible surgeon, more so the fact that he won’t own or fix his mistakes. I just wanted him to fix it and he just wanted more cash in his pocket to fix what he damaged! Hippocratic Oath?!? Dr. Oren Tepper clearly doesn’t care about that!

Provider Review

Board Certified Plastic Surgeon
812 Park Ave., New York, New York
Overall rating