She charged a ton of money and did not tell me it doesn’t work

She claims she does permanent platysma band removal . Charges a ton of money ! Does not tell you it doesn’t work . I went she does it and literally 20 minutes later I still see platysma band . I call they say you must wait the month go back she does it again . One day later I notice it is back . One more time I call and she says I need to wait again . To let me go in and she tried to refer me to a surgeon without any options except saying I never seen this before .. she should refund me . She is full of [RS bleep] and has no idea what she is doing . Sc artist at best !