Not happy with results - my neck looks like a turkey

Went to Dr. Beninger for a neck lift and lower facelift in June 2021. A neck lift is tightening the plastyma muscles of the neck along with excess skin removal. i'm not happy with results, my neck looks like a turkey , i can actually grab the excess skin! i was first told even if he fixed it , it would only go back after a few months . I have nerve damage that he brushed off, saying it's probably not nerve damage but just the tightness of the face muscle he pulled . i felt like he was patronizing me during my visits. i wasted 15 thousand dollars and now will have to spend another 12 thousand to have it corrected. He is willing to try again and the charge would be around 4,500 but i can't get myself to make the same mistake twice . I send my friends elsewhere.