Excellent service and extremely satisfied! Excelente servicio y muy satisfecho

From beginning to end, coupled with preoperative discussions and post operative appointments and therapies, no question was left unanswered. Every step of the way, my questions and concerns were handled in a timely manner and with careful thought. Every staff member was exceptional. In my case, I had some post-surgical complications. When the doctor became aware of my complications, he personally contacted me immediately, to discuss next steps toward resolution. In addition, he made the time on his calendar to resolve my complications, immediately.

As a medical sales professional, I have the access and resources to information that the average person may not. When I decided to have surgery, after meeting with Dr. Picard, my decision was easy. The entire process exceeded my expectations.

At the time I write this, I am approximately 3 weeks post op and the follow up and communications continue to be timely and thorough; even though I am in the USA now. As a result of the excellent service and results that I received, I plan to have another surgery in the future and I will use Dr. Luis Picard-Ami, Jr. again.