IPL/BBL Burns and Stripes on Arms

More about IPL
Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

Stephanie Wilbanks fined and cease and desist order given

  • 17 Oct 2017
  • 11 months post
...order. If you have any information that Stephanie is still performing illegal laser procedures you can call to file a comaint.

I filed a complaint I spoke with Ben Lanier at the medical quality office for the department of health. He is interested in hearing your story as well. You can give Him a call and follow up on your complaint as well. His number is 850-475-5470.

Warning...do not get laser treatments from anyone...

  • 7 May 2017
  • 6 months post
Warning...do not get laser treatments from anyone that isn't qualified. In Florida, only Doctors and Physician Assistants are authorized (which still doesn’t guarantee a good outcome). Stephanie Wilbanks (owner & only an aesthetician) from Emerald Coast Med Spa performed IPL/BBL (also referred to as laser) burned me and after the burns and ipl areas resolved, was left with zebra stripes!! She then wanted to charge me to fix it! (talk about a racket!!) I had to contact InMode/Invasix (the laser manufacturer) to request that they step in and instruct her on the protocol to resolve the striping, because her methodology was to burn me a second time!! (apparently this is how she learned from InMode according to her) Not only did she not “skin-type” me, she treated me without any gel and obviously the setting was too high and the technique was horrible (I later found out that a 20% overlap in two directions is the preferred method to prevent striping)
This is what $750 gets you (pictures provided). I also learned that if you complain, you get called "psycho and cray cray". Lovely customer service (not). Unfortunately I did my homework after the fact – so I thought I’d post this so anyone who is contemplating this and other “non-invasive” services do their homework and only get treatment from an authorized AND trained Physician.

Provider Review

Stephanie Wilbanks
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times
  • 7 May 2017

Warning...do not get laser treatments from anyone that isn't qualified. In Florida, apparently only Doctors and Physician Assistants are authorized (which still doesn’t guarantee a good outcome). Stephanie Wilbanks (owner & only an aesthetician) from Emerald Coast Med Spa performed IPL/BBL (also referred to as laser) burned me and after the burns and ipl areas resolved, was left with zebra stripes!! She then wanted to charge me to fix it! (talk about a racket!!) I had to contact InMode/Invasix (the laser manufacturer) to request that they step in and instruct her on the protocol to resolve the striping, because her methodology was to burn me a second time!! (apparently this is how she learned from InMode according to her) Not only did she not “skin-type” me, she treated me without any gel and obviously the setting was too high and the technique was horrible (I later found out that a 20% overlap in two directions is the preferred method to prevent striping) This is what $750 gets you (pictures provided). I also learned that if you complain, you get called "psycho and cray cray". Lovely customer service (not). Unfortunately I did my homework after the fact – so I thought I’d post this so anyone who is contemplating this and other “non-invasive” services do their homework and only get treatment from an authorized AND trained Physician/provider.