IPL/BBL Burns and Stripes on Arms

Warning...do not get laser treatments from anyone that isn't qualified. In Florida, apparently only Doctors and Physician Assistants are authorized (which still doesn’t guarantee a good outcome). Stephanie Wilbanks (owner & only an aesthetician) from Emerald Coast Med Spa performed IPL/BBL (also referred to as laser) burned me and after the burns and ipl areas resolved, was left with zebra stripes!! She then wanted to charge me to fix it! (talk about a racket!!) I had to contact InMode/Invasix (the laser manufacturer) to request that they step in and instruct her on the protocol to resolve the striping, because her methodology was to burn me a second time!! (apparently this is how she learned from InMode according to her) Not only did she not “skin-type” me, she treated me without any gel and obviously the setting was too high and the technique was horrible (I later found out that a 20% overlap in two directions is the preferred method to prevent striping) This is what $750 gets you (pictures provided). I also learned that if you complain, you get called "psycho and cray cray". Lovely customer service (not). Unfortunately I did my homework after the fact – so I thought I’d post this so anyone who is contemplating this and other “non-invasive” services do their homework and only get treatment from an authorized AND trained Physician/provider.