avoid this joke of a company

Stay far, far away from this joke of a company. It has now been 6 months since I started my process and have yet to even receive a correct set of aligners. When I first ordered and sent my impressions I was sent a message saying they weren't good enough, I would have to pay for another set and send them in. Ok. Second set looked exactly like the first ones I sent but they were fine. Great. Then 4 weeks later I get an email saying due to higher than expected volume, my aligners would be delayed 2 weeks. Ok. Get the first set. Can't even wear them. They are so sharp and flared out along the edges that they are literally cutting my cheeks and tongue. I called and am told to just file them. On the bottom the aligner is so much wider than my teeth that I can actually stick the tip of my tongue in between the aligner and my tooth. I call back and they tell me I have to take pictures and send them. So I do. Couple of weeks goes by and nothing I call and they say they need more pictures. What tha? I send more pictures. A couple of weeks and no more contact. I call back and am told they will review with the lab and get back to me. In the mean time, I've been sent a second round of aligners and receive an email wanting to know how my plan is progressing. You've got to be kidding me! I call and ask them what the heck they are doing. I'm told I am being sent a new impression kit so we can start all over. My aligners and plan will be expedited since I have had so much trouble. Funny, they have had no trouble or delay taking the payment each month for the last 4 months. I received the new impression skit and send it back the next day. 3 weeks later I get an email telling me my new plan is ready but I need to order and make another down payment. Needless to say my blood boiled. I get on the phone and am told to hold. So I do. For 20 minutes. Only to be told the email was sent in error, that my new aligners will be shipped in 3-4 weeks. EXCUSE ME? 3-4 WEEKS???? Needless to say I have washed my hands of this joke of a company and am filing a charge-back for all payments.