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amazing pepople….

Staff is amazing. I have my favorites, only cause I dealt with them most. But all were great. Shayne is the most amazing patient rep! So sweet! So kind! So helpful! Just AMAZING! Was so sweet to answer question after question and move things around, helpful, and just a sweetheart! Nurses are compassionate, sweet and you can tell they genuinely care! Dr. Sosa is funny, sweet, knowledgeable, and explains things so you really understand them. He’s also a no nonsense kinda guy. If you ask or request something that isn’t safe for you, not just him but the entire staff is like this, he will not put you in danger. He won’t “enhance” if it’s not safe. I encountered some difficulties, at no way at the expense of the staff or procedures, just how my body reacted, everyone was amazing. Everyone explained to me that not everyone is the same, which we all know this and may forget when it is you that is an exception, calmed my nerves, which was not an easy task for any of them, answered my questions (over and over) and I honestly felt they genuinely cared. Dr. Ver Halen is an Angel. He is a very patient man. I was very anxious at times, he took the time at every appointment to make sure I left feeling better than I did when I came in. I was never rushed through on an appointment. Never made to feel I was taking to much of their time. The app where you can ask questions or express concerns is amazing. The staff answers quickly. Sometime more than one staff member will answer. I have learned I’m not an easy patient, I honestly appreciate these people for their time, compassionate manners and over all just being good people helping me through this. I highly recommend.

Provider Review

Physician
300 South Nolen Drive, Southlake, Texas
Overall rating