Walked out crying, unhappy with the shape, strokes and the color

Without prior experience and not knowing what to expect, I called this salon to get my eyebrows done. I was scheduled for Nanoblading without them wanting to have a consultation with me prior to the procedure. I figured we will have consultation on the day of my appointment. I arrived to my appointment and not only did I not get consultation, they scheduled me for Microblading which takes less time instead of planned Nanoblading . Without proper explanation lady (It was Hispanic girl. Possibly Maria) I was scheduled with, was eager to work on my eyebrows. I told her I was nervous and wanted more information on the process. She seemed annoyed and impatient with my questions. I was pressured into it as I was told that microblading is just as good as Nanoblading and if I wanted to reschedule I would have to pay extra down payment on top of what I already payed. I expressed my concern of not getting proper results but she seemed to be more worried about making money than taking time with me. I let her know I want my eyebrows to look natural and that I was happy with part of my eyebrows that was full. I asked her not to touch that area and just fill in the missing parts. She said ok but did her thing anyway without any explanation of their protocol. She microbladed my whole eyebrows. She did draw future shape of my eyebrows prior to the microblading and asked me if I liked it. I told her I wasn't sure. Shape didn't seem right but she said it will look nice once filled in. Result was that I walked out crying, unhappy with the shape, strokes and the color. It looked unnatural and exaggerated. My real eyebrows were darker brown and the color she used was lighter almost red. I was told color will change over time but it usually gets lighter so I am positive it would never look right. It looked way off. My eyebrow shape looked to pointy and it made me look angry. Not to mention that she made mistake and there was a stroke that was out of line of on one of my eyebrows. Microblading makes wounds in the skin and the eyebrow part that I was happy with, I believe roots got damaged and now I am missing more of my naturally growing eyebrows than I came there with. I asked for the refund. Owner was not willing to do it even when I explained the situation. After letting her know our phone call was recorded she ended up giving me the refund. Later I wanted to schedule laser removal appointment . I was told they would get back to me but haven't heard from them since. It's been couple of months. My advice to you is to get stencil of different shapes of the eyebrows and try it your self to see what you like and check out portfolio of your artist, because even salon with good reviews can offer bed service. As it happened to me.