25 Years Old, 1 Child, Not Much Fat but Annoying Extra Skin - Miami, FL

ninaclark's provider

Orlando Llorente, MD

Board Certified Plastic Surgeon

4.3 | 349 Reviews

CONSULTATIONPROFILE

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ninaclark rating for Dr. Llorente:

Overall rating

Doctor's bedside manner

Answered my questions

After care follow-up

Time spent with me

Phone or email responsiveness

Staff professionalism & courtesy

Payment process

Wait times

I came in the day before surgery to pay off my remaining balance. The lady at the payment office randomly gave me a completely different price than I was quoted telling me that I needed an extended tummy tuck not a regular one. After much debate they finally talked with Doctor and he told them I only needed a regular tummy tuck. Staff was not friendly at all day of surgery. Fyi this was my first surgery ever. Seemed like they were all having a bad day and just didn't seem like they cared to make me comfortable or even to make me feel like they cared about me at all, especially the MA. Me being a nurse myself to an orthopedic surgeon, I found it very rude and uncomfortable because I'm always so caring and comforting to my patients. That I strongly disliked and wished it was different. The doctor was nice I appreciated him working with my tattoos and trying his best to not destroy them while also giving me the best results he could. I traveled for this surgery once I left my 2day post op I never again heard from any nurses. Though I will note the nurse that saw me at the post op was very nice, professional and answered my questions. I called and left a message a week ago and still haven't heard back. It's not a big deal for me I'm a nurse I can take care of myself but for someone who isn't it would be pretty scary to not have your doctor office check on or even return your calls. This doctor needs a new team of nurses/medical assistants ASAP. Surgically I am happy with my results so far. Though unfortunately I didn't have the best experience I would still recommend him to anyone who isn't a needy person/patient, or has any anxiety about having surgery at least until he gets a better staff. *** update 4/11/16 Dr. Llorente contacted me personally after seeing my review to check on me. The nurses at spectrum never informed him of my call so of course he had no idea I had questions. I appreciate him calling me and giving me the number I could reach him personally if I had anymore questions. So as I stated before it's some of the nurses at spectrum that suck, not him.