Much Needed Tummy Tuck Revision

Let me start by saying that I've had a tummy tuck and liposuction in my back in April 2018 and so far I am happy with my work. Dr. Ortega is really good and he takes his time with you and explains things to you however, the staff is horrible. With the exception of MA Ortega and one other person the staff is rude and not helpful. You would think that their is no office manager and they report to themselves. They never return calls, they never answer emails, they never have your correct file, they don't pay you any attention, they make you feel as if they are doing you a favor and you should be grateful. To get a response I had to post a negative comment on their IG page and that is when I received an email from them that was filled with lies. I only went through with my surgery because I couldn't get a refund and I really love Dr. Ortega...Dr. Ortega, you should really change like 90% of your staff, they all operate as if they are sleeping with the manager and they won't be reprimanded for their actions. I would give Dr. Ortega 5 stars but you are only as good as your team.