Get the real deal on beauty treatments—real doctors, real reviews, and real photos with real results.Here's how we earn your trust.

POSTED UNDER Breast Lift with Implants REVIEWS

Much Needed Breast Lift Spectrum - Miami, FL

ORIGINAL POST

I’m having a Breast lift in June. Dr Mel Ortega...

Breastlift_29
WORTH IT$4,000
I’m having a Breast lift in June. Dr Mel Ortega is great! I had a consultation with him about a month ago and he made me feel comfortable and less nervous about the surgery. However I cannot say the same thing about Jessica Garcia my surgery coordinator, once you book the surgery and give the down payment she never returns your calls, or emails! WORST CUSTOMER SERVICE EVER, not professional. I’m not a person who complains ever. I emailed her several times regarding my blood work, never returned an email. I then found out that Evelyn Sanchez who is a sweetheart is the one who deals with the blood work, however because she got in contact with me. Jessica didn’t have the modesty of letting me know that she wasn’t the one who dealt with the blood work; she doesn’t care at all about the patients only booking surgery! I have had a lot of patience, however I called using my work phone line and she answered the phone, when I call from my phone she never answers! Dr Mel Ortega should get new staff. Anyways I will post pictures soon.

Breastlift_29's provider

Mel T. Ortega, MD

Mel T. Ortega, MD

Board Certified Plastic Surgeon

Replies (14)

User Avatar
May 22, 2015
I'm gonna DM you doll. I know this story all too well.
User Avatar
May 22, 2015
Smh she is also my coordinator, and I have been trying to contact her about their hotel deals. No response :/
May 22, 2015
Nella..... You know what you can do, block your number and call her, she will pick up!! Or call the front desk and complain she's ignoring you... That's what I did ! And she picked up immediately, however she had an attitude ...
User Avatar
June 19, 2015
NellaBby I can forward you hotel info, I have it in my email! If you want it just PM me. Sorry about what you're going thru!!! I just bragged about being able to get in contact with Liz who is my coordinator & I'LL BE DAMN.... I called and left TWO voicemails and she hasn't return my calls! I guess I spoke too soon....
User Avatar
May 22, 2015
The customer service is horrible I had to cancel my surgery due to the lack of communication and that was in March...I loved Dr. Ortega but his staff really needs to get it together
May 23, 2015
I thought about cancelling my surgery ... But because my surgery is less than a month away, I wouldn't get a refound! Honestly the customer service is horrible, they take advantage because they know most of the people won't cancel their surgery, I'm going to tell Dr. Ortega what a horrible customer service they have. My best friend got breast implants with another doctor, and I was telling the story and the lack of professionalism with the staff at spectrum, she told me that when she booked her surgery the coordinator was really nice and always contacted her, they were always in contact with her. I just want to get the surgery over with and not deal with the staff.
User Avatar
May 23, 2015
it look like once u put ur deposit down its a rap I thought by now they would have gotten it together since tax season is over but I see they r still up to there Shenanigans it's a shame that as good as Dr. Ortega is as a plastic surgeon he has such an irresponsible staff
User Avatar
May 23, 2015
They didn't give me a refund when I cancelled it was too close too surgery I told them they can keep that I'm a truly stickler when it comes to customer service if u want my money
May 23, 2015
Hi darling, I'm getting my surgery early July at Spectrum with Dr. Ortega. My coordinator is Vivian but I just had my consult yesterday and put my deposit, she seemed really nice but I haven't really started the questions process yet. I was a bit disappointed by the girls at front desk . They forgot about me, even tho I asked twice about my appointment as I sat there for almost 4 hours and then I complained and got mad.. and that's when they took me back. Dr Ortega was cool, except he was with me for no more than 10 mins be he was needed elsewhere.. I didn't really get to ask questions about size, shape.. so I'm left researching myself. I guess I'll have to call Vivian and see what the dr has in mind? I'm sorry your coordinator sucks. I hope mine doesn't, but she did seem very nice. Are you getting implants w your lift? I'm getting Saline be of assymetry and saline will be easier to get the best outcome in terms of symmetry, since the salines are filled once inside your breast.. He'd be able to match the sizes better. Has your situation changed with your coordinator? Can you change coordinators?
May 23, 2015
Hi! My situation is the same, I'm getting saline implants because he's be able to match the sizes better, he didn't really give me a size, he told me that I didn't really need implants as my dude was good enough however I do want a small implant in order to get more volume, I have gained don't me weight, once I lose some pounds I know my boobs will shrink lol. Btw in sisi having lipo in my abdomen :) . And I'm not sure if I can change coordinators, I don't really have to talk to Jennifer anymore, she will probably contact me the day before the surgery to let me know the time I will have to go in. I will keep you posted :)
May 23, 2015
How does this lady still have a job?! This is crazy!!
UPDATED FROM Breastlift_29
5 days post

Breast lift with implants with Dr Ortega so far Love my results!

Breastlift_29
I had my breast lift this Saturday with Dr Ortega, I have to say I was really really nervous about doing this procedure, however I'm loving the results. They are just really high right now

Replies (10)

User Avatar
June 19, 2015
He does surgery on Saturdays???
June 19, 2015
Hi!! Yes he did mine :))
User Avatar
June 19, 2015
That was nice:) WEll Im patiently waiting to see DR Ortega
User Avatar
June 19, 2015
Do u have a before pic
User Avatar
June 19, 2015
Yeah we do like before pics...
June 20, 2015
They look beautiful! Happy healing and congratulations!!
July 5, 2015
I just had my surgery 3 days ago. When you first saw your breasts did they look strange, like deformed? I'm a little nervous bit they did say that i was very swollen.
September 16, 2015
Do you have more post op pics ?