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POSTED UNDER Brazilian Butt Lift REVIEWS

Botched Surgery! Worst experience ever! Beware - Miami, FL

ORIGINAL POST

I traveled almost 8 hours to Miami for bbl and...

a.harrisonjustdidit
$5,600
I traveled almost 8 hours to Miami for bbl and lipo with Dr. Mel. I did my research and narrowed my choice to Spectrum. My surgery was schedule at 6am and everyone was late. I stood outside in the cold waiting for someone to let me in. I called the office and my coordinator (Vivian) several times no answer. I was pissed, and I thought I got ripped off. Eventually, I saw a lady thru the window, and I had to bang on the window several times for her to let me in. She seemed confused and she spoke very little English. I had to go to my car and get my paperwork and show it to her and explain over and over that I was getting bbl and lipo. She finally led me to a room and gave me a robe to change and told me to sit in a chair that had dirty linen. I had to tell her to change the linen. At this point I was feeling very irritated and wanted to just cancel my surgery and get my money back. She would not give me a refund….Other staff members started coming in and I met a black girl and the guy doing anesthia. Talking to them made me feel more at ease and the girl explained that Dr. Mel was running late and he will be there shortly. I met Dr. Mel, he answered all my questions and made me feel more comfortable with the surgery. I was disappointed after the surgery, I didn’t get the results that I wanted and whenever I tried to contact my coordinator (Vivian), she wouldn’t return my calls. I was quoted $1500 for a revision and I originally paid $5600. I’m very highly disappointed and swindled :/

a.harrisonjustdidit's provider

Mel T. Ortega, MD

Mel T. Ortega, MD

Board Certified Plastic Surgeon

a.harrisonjustdidit rating for Dr. Ortega:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Replies (51)

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January 18, 2015
I'm sorry to hear that your experience wasn't the best. Do you have any pics?
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January 18, 2015
So sorry things didn't turn out good. Do you have before an after pictures?
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January 18, 2015
Sorry for your experience. Do u have pics?
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January 18, 2015
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January 18, 2015
UPDATED FROM a.harrisonjustdidit
2 months post

pics

a.harrisonjustdidit

Replies (7)

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January 19, 2015
Lmaooo where are your BEFORE pics & if you are going to put two pics up as comparison, use the SAME pose smhlol
January 22, 2015
Lolll wow you guys are mean
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April 18, 2018
Welll she has a point. If u are going to give a well accounted review of your experience and why u are complaining then be thorough and give blow by blow accounts if the events and then conclude with the pics that shows why u are complaining... I thought it interesting when I saw the heading “botched “ that suggests disfigurement and so forth. I wouldn’t go that far . She just looks as though she wasn’t even in surgery but botched is a tad extreme...lol lol lol
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January 19, 2015
Did you lose weight? Because doctors don't recommend losing weight after a butt lift because it tends to also shrink .... You should have gone into a diet a Maybe lose some pounds then consider bbl
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January 19, 2015
We need to see before pics! Your wish pic is just that, a wish. He can only enhance what u hv not create a new shape.
September 26, 2015
There are plenty of docs creating new shapes
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February 2, 2015
Changing my mind on Ortega. DR bound!
UPDATED FROM a.harrisonjustdidit
2 months post

invoice

a.harrisonjustdidit
Here are some of my invoices, as you can see I DID get the surgery done and the amount I paid and NO foul play. At first, I thought I would just settle with my results, even though I was unhappy….. My right butt cheek is smaller than my left one and looks different in shape. It's embarrassing. My boyfriend even told me my butt was flat and he doesn't know I had the surgery done. I didn't get my 3 lymp massages nor did he lipo all the areas listed and paid for on my receipt.

Replies (28)

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January 19, 2015
How did you look before. Do you have a before picture
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January 19, 2015
January 19, 2015
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January 19, 2015
Exactly
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January 19, 2015
Yes that paper is what she sends you via email after you've paid your "deposit." In her case I believe it was $600.
January 19, 2015
Second that. Mines is hand written. She lipoed her arms too which would increase her cost. My quote for bbl last year with spectrum was 5,000. He just went down recently. All so confusing...
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January 19, 2015
Yes that's the paper the coordinator sends via email you after you've made the "deposit." In her case it was $600. That's not the paperwork my friend received after her surgery and she just went in December . And her paperwork shows that it was fully paid off. Yours just shows you've paid your deposit. Did they give you the other paperwork Hun? I don't know what the problem is but I pray everything will work out for you.
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January 19, 2015
I'm not discrediting her story but it's odd my paperwork was not written in pen when I paid my deposit everything was done online and my receipt was emailed to me however her paperwork isn't even filled out all the way very unprofessional for a business especially a Dr's office there's no signature or date showing consent that she agreed to pay
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January 19, 2015
Hi I would like to know if the lady that contacted you name is Karla Dr Ortega's assistant??
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January 19, 2015
Ijust called and she answered my questions!
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January 19, 2015
She daid she would faxmme the paperwork and then sign and faxed back.
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January 19, 2015
How many assistants does he have I spoke to lizabeth, does anyone know
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January 19, 2015
Liz is my coordinator I'm not sure how many he has when I went to my consult last Monday she was the only one I seen not in scrubs and she handled my paperwork and was told I'll be working with her if I need anything
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January 19, 2015
Ok thanks I'm dealing with a lady by the name of Karla, I watched some of the videos on Spectrums website and her name is mentioned a few time
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January 19, 2015
And I want to make sure the person that called me and who's emailing me is a part of the spectrum team
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January 19, 2015
Yep thats who I'm dealing with too.
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January 19, 2015
Yes Karla is another name I have seen in other reviews done by his patients I jus read one that mentioned they had her as I coordinator I have went back to the reviews and started from the lowest review but unlike the other reviews they have pics this review Doesn't
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January 19, 2015
Thanks ladies I do appreciate it
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January 20, 2015
Karla was my coordinator and very adorable in person
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January 20, 2015
His place is very busy. When I was there by 8am waiting room was packed. I probably saw at least 25 staff working and everyone was very nice and helpful.
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January 20, 2015
I love Karla she is amazing and very sweet. She was my coordinator
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January 20, 2015
Dr. Ortega did my mommy makeover. Look at my results. I feel like a million bucks cuz Dr. Ortega. He is my guy from now on with my body
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January 26, 2015
I can't wait to meet her on the 2nd
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January 19, 2015
I would like to see before photos liposuction is not meant to make a person skinny it's for body contouring! If your bmi is over 30 then results would be minimal for one procedure would probably take several. It would be helpful if you could post a before pic. I understand your dissatisfaction but to post such a bad review you should definatly give as many details as possible and photos a lot of us are planning to use Dr. Ortega and this review as you can imagine is upsetting. I truly feel for your unhappiness and wish you the best hopefully you can fix it & be happy
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January 19, 2015
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January 20, 2015
I agree. If I was not happy I would post pictures of before, after, after and after to express why I am not happy.
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January 19, 2015
Ugh, I am so sorry that you not only are not happy with the results of your expensive, painful and time consuming surgery, but also how people on RealSelf are so RUDE!
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January 26, 2015
My paperwork looks way different then that