Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

A few years ago, back in 2010 to be precise, I...

A few years ago, back in 2010 to be precise, I underwent a septoplasty procedure for functional reasons as I struggled with breathing. However, after having the surgery, my nose was left with a very weird appearance (particularly from one side) and a Saddle Nose Deformity.

The anxiety this caused me was severe, and when talking to people I would always try to stand on the left of them so they would only see the good side of my nose. This went on for many years until a friend of mine told me about filler. He had gone in for a procedure with Dr. Sarah Shah, a doctor operating in both Harley Street and the City of London, to build up a severely underdeveloped nasal bridge. His result was so amazing that when I saw it I knew that I had to check it out instead of risking further irreversible damage with a rhinoplasty and general anaesthetic side effects as I had been considering doing.

When I called the clinic I was given a very early appointment date at the City Clinic, which was fantastic. The clinic was very easy to find and accessible by public transport, situated right next door to The Gherkin. Now onto the part you are probably more interested in, the procedure itself!

The first thing that struck me about Dr. Sarah Shah was her friendly demeanour. Her bedside manner is the best I've ever experienced and I can say that as someone who has been to many top London private clinics and hospitals. Dr. Sarah Shah is a strikingly warm and friendly person who will take a lot of time with you and speak through what you want very carefully rather than just rushing you in and out the door. You can tell that Sarah Shah is a person who does this job because she truly wants to help people and improve lives.

After speaking to me for around 20 minutes to fully grasp the result I wanted she got to work. First of all I was given Arnica pills to avoid bruising after the procedure (something not many clinics bother with) and then she applied a numbing cream to my face.

The filler she used was Voluma though there were several options, which she went through with me before giving her own recommendation. She knows the ins and outs of every filler and injectable treatment like the back of her hand, and listening to her speak about the differences between each substance and what they can bring in terms of results it quickly became clear that she is a master of her craft.

The procedure itself was 100% pain free, in fact, as somebody with a fear of needles, I can safely assure you that the "painless" promise rings true. Dr. Sarah Shah really took her time through the procedure, and she would stop every now and then to hand me a mirror and let me see how it was progressing. This way it was easy to tell her if I liked the appearance and completely eliminated the risk of a bad result as it was possible to shape things exactly to my liking. As it progressed she gave further recommendations, I felt so comfortable with her that I trusted her on every call, and each time she showed me the mirror it got better and better.

When I saw my new nose in the mirror, I felt like crying tears of joy. Having been a person who had to strategically pick train seats and walk on one side of the road to avoid revealing the "bad" side of my face, it was like lifting a brick wall off of my chest. The result was truly amazing and a testament to her expertise and professionalism in this field, in fact as further evidence, she was able to make my nostrils look less upturned, which is something several other Harley Street doctors had told me was "impossible"! I had consults with many doctors in Harley Street and I am 100% confident that Dr. Sarah Shah is truly the most skilled, professional and friendly practitioner in London. In fact, she is so good that I have returned to her three more times to sort other qualms I had and each time the result has been simply mindblowing. All my friends and family can't believe how great my transformation has been, some have been so impressed that they've asked me for the clinic I went to so they can visit for themselves! If you are on the fence about getting this procedure done, I fully urge you to call up Dr. Shah's clinic and book a consult, I know that you will be just as blown away by the results as my friends and I have been. This procedure has done so much for me and improved my quality of life so much that I can't even put it into words, I am simply over the moon!

Thanks again Dr. Shah for your kindness and for changing my life!
Calum Jones

Provider Review

Specialist Registered General Practitioner
33-34 Bury St., London,
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times