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Nice Staff; Horrible Logistics
The staff seemed great, but the logistics were beyond frustrating. Scheduled a consult earlier in the month with the first availability being on 1/18. At that time, was told that surgery could be done on 1/25. At the consult was told there was availability on the 26th and they’d call to confirm. I tripled confirmed, prior to putting down $2,375 for half the cost, that the availability was accurate. Once the scheduler called they said they didn’t have that availability anymore and it was pushed two weeks (I had to do this in January due to work). Went back and forth all day to finally be told they’d refund my money. Now I’ve lost the opportunity to schedule somewhere else and cannot have surgery done for months. While I can’t comment on their actual work, I’d caution anyone who has specific timeframes due to other obligations to be weary.
Provider Review
