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POSTED UNDER Liposuction Reviews

Am I Disfigured? No. Am I Happy with Results? No.

ORIGINAL POST

Am I Disfigured? No. Am I Happy with Results? No.

Am I disfigured? No. Am I happy with results? No. Do I feel I was treated well by the doctor and his assistant? No.
This was my first cosmetic procedure/surgery so I don't have anything else to compare it to but I can tell you that I am dissatisfied with the results and the way I was treated. I thought I made the right decision based on the doctor’s credentials, great reviews on RealSelf and other sites, and I had an in-person consultation.
I was hoping to have a better shape and proportion by sculpting away fat in the right places to smooth out bulges. I do not feel he did a good job contouring or blending the areas done with the surrounding areas. There are irregularities and, in some areas, it doesn’t look like I had lipo done at all.
I decided to have numerous areas done so in order to accomplish this, I had to schedule 3 separate surgeries which were done a few weeks apart. On one of the surgery days, as he was marking the areas, he recommended an additional area that hadn't been brought up during the consultation. This is just one example of why I don't feel the initial consultation was very thorough; there was a lack of communication explaining what was included in each area and which areas needed to be done in order to get the overall desired body shape. Even more troubling to me, than not getting the desired results, was the way I was treated.
The surgeries are done in the office and you are given a cocktail of oral medications (pain killers, sedative, antibiotic, etc). The doctor’s assistant contacts your predetermined designated driver towards the end of your surgery because it would be very challenging trying to coordinate your own ride home in this state. The assistant called my designated driver to come pick me up on the first and second surgery days. After the third surgery, instead of calling my designated driver, the assistant asked me “do you want me to call him or do you want to?”. I remember standing in the surgery room in a state of confusion as to why she was asking me this question because this was not the protocol used in the past. I texted and called my ride, who was my husband, to come pick me up. My husband was confused and he said “Why didn’t the office call to tell me you were ready to be picked up like they did the last two times? Why are you calling me to pick you up?” Those were very good questions that I still don’t have the answers to.
After the first surgery, the doctor called later that same day to check on me. I can’t remember if they called to check on me after the second surgery and I wasn’t able to confirm with my phone records either. I will give them the benefit of the doubt and assume they did. However, I specifically remember the assistant saying they’d call me later to check on me after the third surgery but they never did. I know for a fact they didn’t because I checked my physical phone’s call history AND then I checked my phone’s electronic records on the AT&T website.
The day after the third and final surgery, I called Aspira and left a voicemail about the compression garment being too tight and cutting off circulation. I did not receive a return call so I called again the next day. The doctor answered the phone. I let him know that I left a voicemail the previous day and I hadn’t received a response. Without even checking or verifying, he told me that Cindi, his assistant, had called me back and told me what to do about the compression garment being too tight. I politely informed him that I did not receive a call from Cindi. He proceeded to tell me that she did call and that I don’t remember it because I was on pain medication. Unbelievable!!! I have the phone records to prove she didn’t call and even if I didn’t, the 7mg of pain medication would not have caused me to forget, what a joke!
The solution they provided (to my compression garment issue) was for me to go to a sporting goods store such as Academy or Dick’s and buy a compression shirt. So, I went out, while in extreme pain (just had surgery) and during a pandemic to try and find a compression shirt. I went to 3 different stores trying to find something. It was painful and exhausting. I did not find anything that worked either so I had to suffer through the post-surgical swelling & pain which would have been less had I had a compression garment.
I would NOT recommend Aspira or Dr. Erella.

Energetic253492's provider

Ven Erella, MD

Ven Erella, MD

Board Certified Plastic Surgeon

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Ven Erella, MD
Response from Dr. Erella:
Thank you for taking the time to share your opinion about your experience with our office. We strive to provide the highest level of care that exceeds our client's expectations and we are disappointed to hear that you are unhappy with your outcome and the experience. Please reach out to us at your convenience so that we can address your concerns personally. Thank you.

Replies (1)

Sorry for your bad experience and hope you decide to add some pictures to your review. Good luck and happy continued healing dear.