Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

Lumpy Lips and Unreturned Emails!

After months of researching Dallas doctors/RNs specializing in lips, I found several It’s A Secret injectors that had impressive Instagram pics. I was a little skeptical due to their ages and “work uniform”-workout attire-screamed unprofessionalism. I tried to be open minded, considering their vast customer photos with perfect, yet overdone, lips. I learned quickly that photos can actually be more misleading than a 3 am infomercial.

I chose Rebecca at the Uptown location for several reasons: 1) she seemed older than the others-hence, more experienced, 2) she had several posts regarding safety and best practices for injectors, and 3) she advertised being “Consultant Clinic trained on cannula procedures” (Consultant Clinic is considered the holy grail of clinics in the industry worldwide). Since I am client-facing at work, I opted for the use of a cannula instead of a needle (cannulano bruising). I had my lips done by a plastic surgeon a year earlier using a needle and bruised so badly that I hid out in my house for a week.

What I had done at It’s A Secret Med Spa: Restylane for lip & chin enhancement and Dysport on my forehead and corners of my eyes$1,600

The appointment positives: Rebecca is very sweet and did a fantastic job with Dysport placement, while giving me a slight brow lift without looking frozen! Also, I found out about a $300 discount/promo at checkout.

Endless Negatives: As other reviewers stated, no one goes over pricing. It is basically a surprise when you get to the receptionist after the appointment. I wonder how that affects the 20-year olds that come in based upon one of their $250 bait-and-switch advertised promos?

More importantly, Rebecca has no business performing lip enhancements with a cannula. She is definitely inexperienced and left me with lumps, unevenness in my upper lip and filler placed BELOW my lower lip on the left side (see pics). I actually felt her pushing the cannula below my lip but she claimed that “the left side always hurts more than the right.” Not my first rodeo-it doesn’t hurt more on the left.
I waited the standard two weeks for the product to settle and swelling to go down before reaching out to the clinic with my concerns. This is when things went left.....
I sent three emails over a three-week period and never received a single response. Huge red flag! Accidents happen, but when a business refuses to correct their mistake, what does that tell you about their business practices? What if you had a medical emergency from an injection? They market themselves as a “med spa” that has to abide by medical regulations. Good luck!

I would NEVER recommend this place to anyone and would advise you to avoid being misled by their blatant misrepresentation. In my opinion, this “med spa group” operates as a training facility for young girls fresh out of school with little to no injecting experience, and customers are guinea pigs.

Provider Review

Overall rating