25 Yrs Old, 2nd BBL

Hello, I've decided to post my experience with my BBL surgery because of how helpful this site has been for me for the last 2 years.
I had my first BBL December 2014 and LOVED my results . I actually had my surgery done with my best friend the same day. My surgeon was Dr.Alkon and him and his team were absolutely lovely.
I decided to go for round 2 (along with my friend) because I wanted my butt bigger. I'm currently 6 days post op and loving my results so far. To be completely honest, I forgot how painful the recovery was but the pain has subsided a lot . I personally feel like this surgery is less pain and more discomfort .
My only complaint about my surgery was the post op massages. My doctor originally gave the massages in his office with a very friendly lady who's name I've forgotten. Two massages are given free along with a surgery garment. this time around although they still give two massages you go to a different location for them. I don't mind having to travel somewhere else, the issue was the company "Hourglass Diva" they sent us to. The ladies who worked there were EXTREMELY UNPROFESSIONAL. My friend and I were in shock at the way they were treating us. They practically tried to fight us two day post op because of a scheduling mix up there own receptionist made. we made our appointment on the 25th for the next day at 9am and 10am for me and my friend. We started calling them around 7:30 to let them know we would be late and if they could try and give us another time. We called maybe 8-9 times up until 9am and no one answered. Finally at 9:30 we reached there and the receiptionist TEXTED us asking "who is this" even though right above was the convo we had where we confirmed our appointment. She then FINALLY called and said we had no appointment and they were booked. I told her how unprofessional it was and that we had traveled TWO hours when they could have just answered the phone and told us this, and she said "I was with a client and I couldn't answer" . I told her it was fine but I would be telling Dr.alkon about this situation and that I would show him all the text messages and calls. Right when I said that she put me on hold and said they had an opening for 12. So here I am, along with my friend, two days post op, waiting in a car for two and a half hours outside the business for our appointment. When we got in they took my friend first and the lady who was taking calls very rudely started asking who she was speaking to on the phone, I told her it was me and she explained how there was a mix up and our appointment never got confirmed.
I went in for a 20 minute massage (which I'm sure is suppose to be longer) and my sister told me when I came out that the receptionist told her staff that we were walk ins and she was sorry they couldn't leave early. So basically what happened was she promised the staff they could leave early and blamed us infront of them. They even harassed my sister and were very catty towards her while she was waiting for us. When I mean "they" I'm referring to the manager/owner (some other women) and the front desk lady.
I LOVE Dr.alkon and his entire team at his office and at the hospital, it's sad to see that these "hourglass diva" employees are associated with him . They should be happy someone of his credentials is sending his patients to them. You'd figure they'd treat there customers nicely . We were barely able to talk because of our sore throats or stand and these people did not care at all. It isn't even about customer service at that point, anyone would have some kind of sympathy or atleast respect when you see someone in such a vulnerable state.
I guess the good part is there are plenty of more post op massage parlors you can go to which we will be doing now.