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POSTED UNDER Excel V REVIEWS

Truly Regret Seeing This Doctor

ORIGINAL POST

Truly Regret Seeing This Doctors

jlucian
Short and long of it: Short: I saw Dr. Faludi to treat broken capillaries. The first test spot he did removed the melanin from my skin which previously had an even tone. When it didn’t get better and I questioned what was done, he falsely claimed that I threatened him with legal action, sent me a CYA letter, and dropped me as a patient. I found his behavior to be highly unprofessional and would strongly recommend looking elsewhere for care.
Long: I went to see Dr. Faludi because I have broken capillaries on my face. As a woman of color it is hard to get this treated. After extensive research I found that the Cutera Excel V laser is able to provide the treatment needed. I went for a consultation and he did a few test spots. The first area tested resulted in the melanin in my skin being removed. The other tests were successful. 
Upon returning home and getting a better look at the area, I became very concerned, so I called his office. He told me that I should not put any ointments on it, care for my skin as usual and it would be fine in two Accept it’s not fine. The pigmentation has not returned and a during a visit with a dermatologist I was told while it’s possible to remove pigment there is little that can be done to replace pigment. He said I should expose the area to sunlight (polar opposite from the advice I got from Dr. Faludi) because that may help.
I then went to the Cutera Excel V laser website and found that there are two frequencies and it appeared that the second test frequency was more appropriate for a person of color. That is how it read to me as a layperson. 
I called his office and spoke to his receptionist who said he would get back to me. I sent a photo of the damaged area, and relayed my concerns to the doctor in a letter, noting that I still wanted to get the remaining areas treated. I made it clear that I had no interest in litigation, that I just wanted him to look at the area to determine what if anything could be done. 
What I got back was a letter in which he was clearly trying to cover himself. He claims that he did the tests because of my previous bad experience with a laser used by another provider. Untrue, given my previous bad experience, I asked him to do the test because I was nervous about trying another laser treatment. 
I responded pointing out that I just wanted to know what if anything could be done to deal with the damaged area and since the other test spots were successful, I just wanted to get the remaining capillaries treated so I didn’t go through all this for nothing. I pointed out that I wasn’t interested in suing him over the damage to my face, I just wanted to get this dealt with. 
What I get back is a CYA letter telling me that I threatened him with legal action, and that he was dropping me as a patient. He damaged my face and he is dropping me? I have never had such a negative experience with anyone. 
Don’t let the nice Tysons Corner office and the pleasant demeanor fool you as it did me. Do yourself a favor and look elsewhere.

jlucian's provider

D. Dennis Faludi, MD

D. Dennis Faludi, MD

Board Certified Orthopaedic Surgeon

jlucian rating for Dr. Faludi:

Overall rating

Replies (3)

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March 12, 2021
I'm so sorry this happened.
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March 12, 2021
It's really frustrating and I hope you can find someone to help. (Obviously, I hope he steps up too.) ♡
June 27, 2021
Isn’t that why you do a test spot? To see if there are any complications before doing your entire face? They can’t predict how your skin will react so I don’t see how this is your doctor’s fault. Hypopigmentation is one of the listed possible complications.