Laser Gone Wrong, Unfortunately Can't Recommend Them Anymore.

Very disappointed with my experience at Pure Skin. I have been a customer for some years now, but it has gone downhill since they were sold to a company called Princeton MedSpa Partners over a year ago, so not locally ran anymore. The staff is friendly upfront, but communication was poor, and the results did not match what was promised. Even more concerning, Dr. John Botsford, who owns the practice was dishonest and quick to blame the me as the patient instead of taking responsibility. The last straw was when he messed up and accidentally fried my skin causing blotches and worsened my melasma. He has lost his touch and shouldn't be near laser medical equipment. They also had some turnover with some new staff who messed up on injection placement. For the prices charged, I expected far better professionalism and accountability. I would not return or recommend this place.