Ineffective procedure - still have discoloration on my face

My procedure was ineffective. When I was called in for my visit, they started with "after" photos. I asked why they were taking them with my makeup still on (which hides the discoloration I paid 5k to get rid of) and they said it's fine. Dr. Marotta came in and, in an attempt to deflect blame, went from calling the discoloration on my face (which he called vitiligo at my prior visits) scars during this post op visit. He was indifferent or perhaps annoyed by the fact that I was displeased, though I sincerely believe his misjudgement during the procedure is the reason it was unsuccessful. I was promised a follow up by the office manager to address my concerns, which has yet to come over a week later. I felt uncomfortable and it was clear that Dr. Marotta did not care at all about my situation. I plan to post my before and after photos and in depth review of my experience soon.