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Waste of Time
I only received a consultation with Jennifer Armstrong. The consultation fee was $150 which honestly was a waste and I am disappointed in my experience with her.
I discovered Armstrong via instagram cause I did think some of the topics she was speaking about was of interest to me since I was looking to revise a botched facial fat transfer. When calling about a consultation, her office requires you to do an in person consultation if you live in SoCal which can be frustrating as it took me almost 2 hours to get down to her office.
I did wait a while to be seen by her but the front desk was warm. And when I did end up talking to Armstrong about my issue and how she would fix it, she spoke about her treatment plan in very little detail. And when I asked her to provide more context she just stated what she originally said to me.To me, it felt like she either didn't know what she was talking about or she was hiding information from me. It was very weird the fact that she would just repeat herself and wouldn't actually answer my questions. I believe a doctor should provide you with exactly what they are planning to do if you want to be comfortable moving forward with the procedure. I had to ask her how exactly she would be able to melt the unwanted fat in my face and it wasn't until the asking a handful of time how she'd do it that she gave me the name of the actual procedure and device she'd use (Athena - fat dissolving injection). She mentioned that no other doctors do it which is why its so specialized at her office which is a little bit of a red flag. She couldn't even provide me with any risks that are involved which there are always risks with invasive/noninvasive treatments. I told her I wanted to do more research before committing and as soon as she realized I wasn't moving forward or asking too many questions, she was cold and itching to leave the consultation.
The front desk provided me a pamphlet of the service she recommended. And I asked them if they could provide more information like successful case studies of Armstrong doing this procedure with other people and they said they'd get back to me. I never heard from them and even sent a follow up email asking and no word. The procedure would cost close to $6,000 out of pocket. And If I am going to pay a significant amount of money, I expect to have way more information being given and provided to me in order to feel confident that the procedure will be successful.
To me, the office and Armstrong are unprofessional. They cannot even backup the procedures they recommend. It also was unprofessional how she talked bad about also certified doctors when she isn't even a board certified doctor herself, which is why I haven't referred to her as a doctor throughout my review.
I feel like she cares more about her social media platform and any patient that can give her more social brand awareness than actually being genuinely interested in prospective patients and their needs. Its definitely $150 I wont get back since I will absolutely not follow through with a procedure with her.
Please note in the treatment section of this review, I selected kybella since my treatment she recommend isn't listed. But Athena Injections (aka Microneedling but with a single needle) was what she recommended.
I discovered Armstrong via instagram cause I did think some of the topics she was speaking about was of interest to me since I was looking to revise a botched facial fat transfer. When calling about a consultation, her office requires you to do an in person consultation if you live in SoCal which can be frustrating as it took me almost 2 hours to get down to her office.
I did wait a while to be seen by her but the front desk was warm. And when I did end up talking to Armstrong about my issue and how she would fix it, she spoke about her treatment plan in very little detail. And when I asked her to provide more context she just stated what she originally said to me.To me, it felt like she either didn't know what she was talking about or she was hiding information from me. It was very weird the fact that she would just repeat herself and wouldn't actually answer my questions. I believe a doctor should provide you with exactly what they are planning to do if you want to be comfortable moving forward with the procedure. I had to ask her how exactly she would be able to melt the unwanted fat in my face and it wasn't until the asking a handful of time how she'd do it that she gave me the name of the actual procedure and device she'd use (Athena - fat dissolving injection). She mentioned that no other doctors do it which is why its so specialized at her office which is a little bit of a red flag. She couldn't even provide me with any risks that are involved which there are always risks with invasive/noninvasive treatments. I told her I wanted to do more research before committing and as soon as she realized I wasn't moving forward or asking too many questions, she was cold and itching to leave the consultation.
The front desk provided me a pamphlet of the service she recommended. And I asked them if they could provide more information like successful case studies of Armstrong doing this procedure with other people and they said they'd get back to me. I never heard from them and even sent a follow up email asking and no word. The procedure would cost close to $6,000 out of pocket. And If I am going to pay a significant amount of money, I expect to have way more information being given and provided to me in order to feel confident that the procedure will be successful.
To me, the office and Armstrong are unprofessional. They cannot even backup the procedures they recommend. It also was unprofessional how she talked bad about also certified doctors when she isn't even a board certified doctor herself, which is why I haven't referred to her as a doctor throughout my review.
I feel like she cares more about her social media platform and any patient that can give her more social brand awareness than actually being genuinely interested in prospective patients and their needs. Its definitely $150 I wont get back since I will absolutely not follow through with a procedure with her.
Please note in the treatment section of this review, I selected kybella since my treatment she recommend isn't listed. But Athena Injections (aka Microneedling but with a single needle) was what she recommended.
Provider Review
