Treatment Provider

Robert Kotler, MD, FACS
Board Certified Otolaryngologist
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Provider Review

Board Certified Otolaryngologist
9735 Wilshire Blvd., Beverly Hills, California
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Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

I got a functional and cosmetic nasal surgery (rhino+septoplasty and turbinate resection) Both the doctor and staff are/were very supportive before and after surgery. It cost 200$ for the consultation and during the consultation I expressed what I was concerned about which was my dorsal hump and making my nose look natural. My concerns were heard and understood. I didn't​ feel pressured to say yes, but I did go in with the mindset of "I want this." Still, I feel that, had I decided against getting the surgery, I could have said no at anytime. I believe it cost me around 12,800$ for my surgery in total and I got care credit. I got everything booked very quickly as I wanted to get my surgery at the end of December of last year, so I paid a down payment of 1,000$ in order to confirm my day of surgery. Mary explained everything to me very clearly and even gave me my pre-op that same day since my appointment was scheduled for about a few weeks later. I ended up getting sick, so I had to reschedule. I got my surgery on January 5th, 2017. I followed the instructions they gave me to a T! Skin care, medicines, and clothing everything. I was super nervous because of surgery, but everyone was so kind that I tried to put my nerves out of my mind. As I was in my gown waiting for the magic blue pill to kick in, a girl had just finished getting her rhinoplasty and being able to hear her wake up and scream really freaked me out. That lasted a minute because that pill kicked in and all was well. I was wheeled into the operating room and was met by nurses and anesthesiologist who explained everything to me again (he called me the day before) and then someone complemented my socks and.....nothing. I woke up in what felt like two minutes later feeling cold, hungry, and a little woozy, but no pain. A nurse helped me get dressed and helped me get to the bathroom. Dr. Kotler spoke to me and my mom who showed up a few minutes later and explained some more things again. I got my packing out after two days and five days my splint came off. Both doctor Kotler or Mary would call me every few days to see how I was doing which was nice. Mary responds to emails and phone calls very quickly and I could call Dr. Kotler if I felt I needed to as he gave me his cellphone number in case I had an emergency or basic question. It's been almost five months and I'm really happy with my nose, it's still going to refine itself a bit more and I can't wait. I highly recommend Dr. Kotler!! :)