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POSTED UNDER Rhinoplasty Reviews

didn't regret after a year

ORIGINAL POST

Not the Kind of Service I Was Expecting

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canaria
WORTH IT
The is a 3-month post-op review. This is my first procedure with Dr. Metin Kerem. I wrote a separate review for the blepharoplasty I had 5 weeks ago. I will try to be as fair as possible even though I’m quite unhappy today after my follow-up. In case you don’t have time to read through the whole story, here are the main reasons for my dissatisfaction:
1. Weeks following the surgery (didn’t get a cast), I started to develop a minor hump. The doctor called it a bone spur and reassured it would go away in the next few months. It did get a little smaller, but as you can see in the picture, my nose bridge is not completely straight.
2. Today he denies that my nose bridge is not straight and that it has a little convex shape, he says “you didn’t want a deep curve originally… we can’t have a perfect result” well, I still don’t want to have a deep curve, just want to have a straight nose, is it that hard to communicate?
3. He compares my “ before” and “after” pictures and ask me if I see any improvement, excuse me???? I didn’t go for one of the top surgeons in town for just an “improvement”, I go for top results!
It might be too early to give any points to the end result as it’s been only 3 months, but all I wanted was re-assurance that it will either improve over time or the doctor will fix it. But I had to argue with an extremely defensive doctor who tried to blame the result on me because I wanted a minimally invasive procedure, because I wanted a natural result, because I wanted him to preserve the dorsum if possible, which he said he did with “dorsal push down” approach. He said before the surgery, “leave the technical part to me like you trust your life with the pilot when you take a flight”, and here we are...
I don’t completely dislike my results so far with expectations of improvements in the months to come. And I’ve been very patients in the past 3 months as the doctor told me, due to my thick skin, I might experience a lot of swelling and would be hard to see the real result. But right now, I’m quite disappointed with the poor bedside manner of the doctor, so even if I end up liking the final result, I might find it hard to appreciate the service I received.
Patient coordinator Gulenay has been very sweet and helpful, I feel sorry that I would never go back to this clinic. Thank you very much Gulenay for your hard work.

canaria's provider

Metin Kerem, MD

Metin Kerem, MD

Plastic Surgeon

4.9 | 153 Reviews
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canaria

canaria rating for Dr. Kerem:

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Replies (5)

July 4, 2018
Im having surgery with him soon but im scared now that i have read your review is he really that bad?
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July 4, 2018
Thanks! Honestly, skills-wise, I think he might still be one of the best surgeons you can find in town for rhinoplasty, but I don't think that's enough to be a good doctor. If (god forbid) something goes wrong with your surgery, which happens even with the best surgeon, I think his arrogance might stand in the way of taking the responsibility or showing any empathy. I'm sorry to say he failed to show that he truly cares for his patients' wellbeing. I hope he works on it in future. I cannot encourage or discourage you to go ahead with your surgery with him, but I wish you all the best with your outcome and experience.
July 4, 2018
Ik so sorry for you hope everything will be alright with time
July 4, 2018
Dear Canaria, Congratulations for being the first person ever, who gives a negative comment here about my clinic, my work, and my bedside manner. This is not a situation we're used to. Surprisingly, the only two negative comments in my profile have been written on the same day, by the same person. I'm not going to go deep into your concerns here, as I believe that it will violate your personal privacy. Simply I can tell you that me and my team are behind our work, now and then. There is nothing wrong with your results for a 3 month post-op, and there will not be later. Just be calm, that's it. Even though you claim the opposite, I'd love to see you again 6 months post-op, to end this story properly. Thank you for adding a different colour to my profile. Dr. Metin Kerem
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July 5, 2018
Dear doctor, thank you for taking the time to respond. With all due respect, you are congratulating me for my negative experience instead of saying sorry, which proves my point exactly. In 6 months, I might have a 5 star nose, but it doesn't change the fact that you failed to acknowledge my residual bump today, and I left the clinic feeling deeply hurt. Your team does a great job with the patients/clients, working hard to make them feel like they are valued and cared for, maybe you should also make an extra effort instead of leaving all that part to them.
October 16, 2018
Did he really just congratulate you for that? That’s so rude and inappropriate for a doctor. So unprofessional. Sorry you’re going through this
July 2, 2019
Your response doesn't make you look good ...
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June 10, 2020
Thank you for this response, doctor - I was going to fly out to get work done by you, but now I won't. You are obviously arrogant and completely incapable of admitting you are wrong. Instead of saying "I made a mistake, I will offer a free revision" like most doctors, you defend it. So rude.
July 10, 2020
Here was me looking to use this doctor and then I see his personal response!
July 5, 2018
In all sincerity, I do see what you see w the residual bump. Your nostrils do seem to look better though and overall things got better not worse. Your nose does look better than before. If the bump does not resolve it seems like a simple fix since the nostrils and tip look better. You cant stress it though. If I were you I would do my best not to worry about it for the time being
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July 5, 2018
Thanks for your response and for noticing the problem. Yes I agree with you that my nose is definitely better. But I was frustrated by the fact that my own doctor denied the existence of a residual bump that everyone around me can see. I will try not to think about it from now on because there's nothing I can do. All the best!
September 1, 2018
I have a small bump after my rhinoplasty. I have to have "rasping" done to correct it
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July 5, 2018
I do see the small bump you are talking about, but you are still pretty early in your healing. My nose looked a lot different at 6 months than it did at 3 months so just give it time. I think your bridge will probably settle down, and if it doesn't, it looks like it would be a very easy fix.

I can completely understand your concerns with your doctor's bedside manner and I think your review here is very fair. I think that his response below demonstrates exactly what you are talking about. To me, it sounds dismissive. You clearly do have a small bump on your profile. It will probably shrink down and be nothing to worry about, but not acknowledging it reflects poorly on him.
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July 5, 2018
Hi! thank you so much for understanding, it surely made me feel a lot better.
UPDATED FROM canaria
1 year post

didn't regret after a year

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canaria
It's been over a year since I got the surgery. Either the "bump" got smaller or I just got used to it, but overall, I don't regret it. I'm happy with my new nose. No one can tell I got a nose job. I wasn't looking for a " perfect nose" but wanted a natural one. So in the end, I think I got what I wanted. Whatever uncomfortable experience I had after the surgery, it was over a year ago, so I moved on

Replies (3)

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January 21, 2021
just so you know, your experience of his arrogant defensiveness and egomaniacal inability to take responsibility for his mistakes, is also an experience that my friend and i both had of his behavior: He botched both of our noses, and completely ruined my ability to breath, along with a host of aesthetic problems. not one apology. just defensive arrogance. he’s an ass. glad your nose turned out alright. but you are NOT the only person to have a bad experience with this arrogant egomaniac of a doctor
March 25, 2021
Hi, do you mind sharing pics?
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March 31, 2021
oh my gosh! so sorry to hear that. I hope you found a solution to correct it. It must be so hard.
June 6, 2021
Can you please update us on this ? I have my rhinoplasty booked with dr metin kerem and I’m so scared
June 6, 2021
I am more than happy with my result and found him to be very caring and professional