Horrid Experience

If I could give 0 stars, this would be it. They close their office CONSTANTLY without telling patrons. I have shown up for scheduled appointments twice and showed up to a completely closed office, even after receiving text appointment confirmations the night before for both. I have no idea how these people are still in business, they have no customer service experience whatsoever. Not a single call or courtesy call for the office being closed and I do not live near Hinsdale. Unacceptable. Of my 4 IPL appointments, I had two done and the techs consistently contradicted eachother with the information they were sharing. I have no idea what qualifications they have. STAY AWAY!