Juvederm Nightmare - Fort Lauderdale, FL

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I went into a med spa for Botox around my eyes...

I went into a med spa for Botox around my eyes (I'm 29). I somehow got sold on buying two syringes of juvederm ultra plus for my smile lines, lips and cheeks. It was buy one get one. i should've known then that it was too good to be true and to run! Three weeks later I was still swollen so I went back to have some removed. The staff told me I was crazy and that it looked great however I had them inject me with the enzyme to remove it. Of course they charged me for this. Two weeks later I noticed my face had gotten more swollen in odd places around my mouth. Again I went back to have some more removed but it didn't help. Frustrated I went to a new doctor who first noticed my odd jowls and face lines. He again tried the enzyme to remove the "juvederm" however it did not go away. He thinks I was most likely injected with something maybe from china that in fact wasn't juvederm and may be permanent. Of course this terrifies me. Sometimes my jowls and swelling go down if I don't eat or drink which is odd but as soon as I consume food or beverages my face becomes a mess. My new dr suggested sculptra to even things out in the meantime and I hope it works. So far I spent 600 on the Juvederm and about 1400 to remove it

I can feel lumps along my smile lines, however...

I can feel lumps along my smile lines, however under my mouth/chin I can feel particles of some sort of material or I guess it could be an infection. It's also weird how my face

It has now been four months and my face is still...

It has now been four months and my face is still looking deformed. It's so embarrassing! When I chose to go ahead with having this done at that med spa I looked online and read about 20 great reviews. Now I see that all those reviews were flagged as fake and there are negative reviews that keep getting deleted. If this place can lie on yelp and google I certainly don't trust anything they say. Many doctors believe I was injected with counterfeit juvederm, and although it was packaged identically to actual product who knows what was actually inside. I do so much research when I choose a nail salon or eyebrow waxer, yet I let an awful medspa deform my face. I hope people learn from me.

I am now 5 and a half months in and my face is...

I am now 5 and a half months in and my face is looking really deformed. The lips are very uneven and I have lines and lumps throughout my face. I can't look in the mirror or face people anymore. In going to a doctor recommended on this site Monday, and I hope he can fix this or give me some hope no matter what it costs.

I went to a new doctor that was recommended on...

I went to a new doctor that was recommended on real self by other doctors. This doctor deals with a lot of juvederm complications and even writes about them. Although he could not treat me because I am now pregnant, I got a lot of answers and feel hopeful about all of this. He said he has seen cases much worse than mine and is confident it will resolve in five months on its own (assuming I was injected with juvederm). If I weren't pregnant he would have put me on an anthistimine for swelling. He reassured me that I did not have tissue damage or an infection (those were concerns I had). I do have a little bit of the Tyndall effect going on and just way too much filler placed in the wrong areas! I hope this helps anyone else going through this.

It has now been 8 months and I still have the...

It has now been 8 months and I still have the jowls and hard lines on my face. I purchased a dermal roller which I am hoping will help.

Another month and face is still a mess!

Another month has passed and I still have swelling in the areas where the filler was placed. I also have pockets of filler. This has ruined my confidence. The pockets of filler have created deep folds in my skin where there is no filler. My lips are uneven but that I can live with. I also have blue lines throughout my face which may be the tyndall effect or permanent bruises. I'm really starting to worry that I will never get my original face back. All from an impulse day at the med spa.

Updated photos

11 months later

After 11 months most doctors will tell you that any juvederm you have will be gone with no side effects. This has not been the case for me. I still have hard lumps on the side of my mouth which cause the skin on the sides under my lips to sag and look like I have jowls. I also have purple discoloration throughout that is difficult to cover with makeup. My face changes throughout te day from puffy to wrinkly.

Things have only gotten worse

I've had absolutely no improvement. Everytime I think it may be getting better my the areas where filler was placed puffs back up. I look very unnatural -worse than the celebrities on those bad plastic surgery websites. I really hope I wasn't injected with silicone. It came in an unopened juvederm bottle but I now know that doesn't mean a whole lot. I can't look in mirrors anymore without crying and I no longer leave the house. What's crazy is that the area I'm having all these issues in (my mouth) is an area I didnt even want filler. If anyone knows of a dr in fl that will surgically remove this please message me. Drs I've spoken with either try selling me more filler or send me home because they don't want any responsibility for this disfigurement.

Medical records

Today I went to get a copy of my medical records from the med spa. I'm still not sure why they're important. I mean if a business is shady enough to buy counterfeit juvederm or tamper with the syringe then I'm sure they would have no problem falsifying medical records. While there I was told I'd have to come back Monday for my records. They asked me to take a photo holding up a paper. When i told them I was uncomfortable with this the woman grabbed the paper from me so I couldn't see what was on there. I'm almost positive they were trying to take that photo to use as my before and the paper prob had the date I first had these injections written on it. I am so disgusted by all of this.

Medical records

I finally received my medical records. Here is my clinical before.


Swelling is bad again. Here is a current photo. This is not normal weight gain or a positive change like the medspa insisted

This stuff just won't go away

Here are some more recent photos.

19 months

Not only do I look terrible, but I'm also in a ton of pain.

Still suffering

I haven't updated in a while because i haven't had any good news to share. Thank you to everyone who left me helpful comments. Please please be careful out there! I've seen a ton of doctors and there are just a handful I would trust. If you're in south florida and need help deciding who to see or not see message me! None of the good doctors will touch my face now but I wish I went to them first.
Zhanna Zitsbank (PA)

Big mistake! My face is now destroyed!

1 out of 5 stars Overall rating
3 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
2 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
1 out of 5 stars Staff professionalism & courtesy
4 out of 5 stars Payment process
2 out of 5 stars Wait times
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