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Last Review, Supplement :-)
Last Review
Provider Review
I thought this doctor would be good when I chose him for my procedures and paid him $8,575. I was badly mistaken. The services I paid him for were not performed as agreed. I went into his office for a consultation for laser cellulite treatment and before I knew it, was talked into having smart lipo as well (or I should say paying for it but not having it!). I hate even telling people that I've had lipo because there is no evidence that I have and the whole situation is embarrassing. Regarding the procedure itself, I woke up during the procedure in excruciating pain. I don't believe I was sufficiently numbed/medicated. Then, the doctor not only denied missing an area of treatment for Cellulaze (which showed NO signs of treatment and had most obviously not been treated), but the smart lipo was a flop with only 1/2 a pound of fat removed, even though multiple areas were supposedly treated and I was led to believe that my skin would be firmed/tightened and at least a few pounds of fat would be removed. When I confronted him, the doc actually admitted my posterior flanks had not been treated and blamed me, stating I was awake when he "marked" me for surgery and I voiced no objection. I WAS awake but I was medicated with lortab, valium, etc. at that time and I wasn't marked in front of a mirror nor do I have eyes on the back of my head. He and I had discussed the procedures to be performed on two previous occassions and it had all already been agreed upon before I paid him. I had faith, as I should have, that the doctor cared about my satisfaction and would get it right. A couple of days after my procedure, I requested that the areas missed and mis-treated be treated immediately while I had taken time off from work. After that point, I called multiple times asking for his office manager/wife, but she never came to the phone. I finally requested a partial refund. One of his staff members stated they would not give me a partial refund but stated Dr. Gray would "retreat" the areas in October if I did not see improvement, although they stated all of the areas were treated and were treated properly. I requested that statement in writing and never received it. At this point, after being lied to by Dr. Gray and his staff, I don't trust a word uttered by him or his staff. I recommend you save your money and avoid this doctor at all costs. It is extremely unlikely, in my opinion, that you will have good results if you use this doctor. He didn't have many reviews online and I'm now convinced a couple of the reviews on this site were made by fictitious people. These procedures are painful and recovery is painful and takes a lot of time, including time missed from work. I am extremely unhappy with my experience and wish I could go back in time and change the choice that I made. I am looking forward to putting this behind me. I pray no one else has to go through what I went through. Good luck to you and God Bless.