Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

Dr. Hsu performed an upper and lower eyelid lift...

Dr. Hsu performed an upper and lower eyelid lift on me. He took way too much skin so that I now have ectropion (my bottom lids flop away from my eyeballs), and lower lid retraction (my bottom lids droop way down below where they should be). Because of this, I cannot completely close my eyes. Not only does this look completely monstrous, my eyes are constantly red and irritated because I can't blink properly. This is a complete nightmare that will require another very expensive surgery by an oculoplastic surgeon to repair what Dr. Hsu did to my eyes. If you need eye surgery, please learn from my horrible mistake and go to an oculoplastic surgeon.

Provider Review

Board Certified Plastic Surgeon
8731 Katy Fwy., Houston, Texas
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Dr. Hsu would never admit that he made a mistake, and continually kept saying "It's looking better!". It's not looking one bit better, trust me. I have stopped seeing Dr. Hsu and gone to an oculoplastic surgeon who is experienced in fixing other plastic surgeons' mistakes. Sure wish I'd gone to the oculoplastic surgeon in the first place.