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Outcome Required Major Corrective Surgery — Refund Denied

ORIGINAL POST

Outcome Required Major Corrective Surgery — Refund Denied

T
Tinagg1
$13,000
I am deeply dissatisfied with my AirSculpt experience. The procedure resulted in visible contour deformities and tissue changes that were not disclosed to me as realistic risks based on how the procedure was represented.
After healing, I sought independent evaluations from two board-certified surgeons. Both advised that meaningful correction would require major invasive surgery, not minor revision. Because of the risk of further harm and loss of trust, I declined additional treatment within the AirSculpt system.
I formally requested a refund and provided documentation of the harm. My request was denied after an internal review conducted by the same company and providers involved in my care.
This has been a costly and distressing experience — physically, financially, and emotionally. I am sharing this review to warn others to proceed with extreme caution and to seek multiple independent opinions before undergoing irreversible cosmetic procedures.

Tinagg1's provider

Replies (1)

P
February 3, 2026
This sounds exactly like my experience with the AirSculpt in Boston. In addition to many other complaints, including the painful experience after being told I would only experience some discomfort during the procedure. It was excruciating and hurt more than my C-Section. Additionally, communication, bedside manner, and professionalism were also issues. I was originally told that I could do the hip flip, breast fat transfer, and full abdomen, and then just a few days before the procedure, I received an email asking for a photo to be sent through email of my breasts without a bra on so the surgeon could "see how they hang." There was no secure portal or anything for the photo, it was just a regular email. After that, they determined I wouldn't be a good candidate for this and then had to reevaluate my procedure. I spent over $13000 as well and recently went through the process of formally complaining and asking for a refund and was denied. They tried claiming that they don't offer refunds, however their Elite Body Sculpture website states that they offer refunds for major issues, in order to comply with consumer laws. Well, these are major issues.