Avoid Unless You Want Skin Damage

The practice still refuses to acknowledge the burns and scars that the laser caused. Adding pictures so others can hopefully avoid being botched by this practice. I have reached out to both the laser manufacturer (Sciton) and the Better Business Bureau for guidance regarding next best steps.

Was suggested this practice by a friend (big mistake). Went into the practice wanting to improve some scarring and texture issues I had on my face. Was suggested that the Halo laser would improve my issues and paid $2,000. Treatment went fine initially. However it did nothing to improve my concerns and actually caused erythema that hasn't resolved after a month. During my follow up, they admitted that they'd reached out to Sciton (the laser manufacturer) and the laser settings hadn't been appropriate for my concerns.
Of course, no offer to try again; however, they did try to sell me filler at nearly $700. I walked out. It's obvious that this practice is more concerned about profits than they are in actually addressing your concerns. Why wasn't the filler suggested as a modality before I spent $2,000 on a laser that was not even effectively administered?
Beware, this med spa is more concerned about milking you for money and if you have any complications or issues, they will simply try to sell you something else without addressing the problem. I'm now left with erythema that may or may not resolve on its own. But unless I fork over additional money, they have no interest in addressing the issues the laser caused. Also, yes, I was a patient of the practice and have documentation demonstrating this to be true.