POSTED UNDER Hair Transplant Reviews
Review After 22 Months
ORIGINAL POST
Review After 22 Months
I had a DHI hair transplant at the Dr. Cinik Clinic in April 2024. I received approximately 3,700 grafts.
The sales team was very communicative before the surgery to get me to sign up. The hotel was good. The driver for my transfer from the airport was late though. Also he didn't drop me off at the hotel; he dropped me off near the hotel and I didn't have a Turkish SIM so I couldn't look up the direction. I had to walk around for half an hour to find the hotel.
Dr. Cinik did not perform the surgery. He spent only a few seconds with me to draw the hairline. He did not ask for my input or expectations. The actual procedure was carried out by young technicians who did not speak English, making communication during the painful process impossible. The clinic did not warn me about how painful the procedure would be. Had I known, I would have requested sedation.
The recovery involved significant swelling. The pain and recovery were so bad I had to take an unplanned week off from work.
After the surgery, the post-op started asking me to leave a positive review.
When I said I would wait for the results, they pressured me by saying I could "review the experience so far" and "change the review later." This was obviously an attempt to get a positive review before I could see the result and that could explain why they have such good ratings. I had to firmly ask them to stop bothering me to leave a review before the results have materialized
After 9-10 months, the result was visibly patchy, see-through, and lacked density. It was clearly unsuccessful. I complained, and the clinic told me to "just wait" and continue using their recommended supplements, which I had been doing all along. After my initial complaints, they suggested I pay for a PRP session. Until month 10 after the surgery, they had not told me that I was entitled to three free PRP sessions within the first year. I scheduled a PRP session and a conversation with Dr. Cinik in June and flew to Istanbul specifically for it. Upon arriving and informing the clinic, I was told they would be closed for the Eid holiday. After I argued, they scheduled me for an appointment the next day.
I had also scheduled a meeting with Dr. Cinik for this trip and was promised he would be available. Once I was there, I was told by the post?op team that Dr?Cinik was not in the clinic due to the Eid holiday. They asked me to reschedule my flight and come back the next day so I could see him. I rescheduled my flight. The next day I returned—again, I was told Dr?Cinik was still not available; he was on vacation. Instead they offered to let me speak to a technician (who they insisted counts as a doctor). The technician I spoke to tried to gaslight me into thinking that the transplant was a success and if I was not happy with the results, I should get another transplant.
As a consolation for the horrible experience in the June PRP trip, the clinic offered another PRP session. I returned in October for the free PRP they promised in June. The post-op team initially refused, stating it was past the one-year mark. I had to argue and escalate to a manager to have them honor their agreement. So in total, I only got 2 out of the 3 promised PRPs and I got them too late because the unprofessional post-op team did not inform me about them in time.
At one point, the clinic's proposed solution for the poor growth was to try and sell me a laser device for thousands of euros.
I sought a second opinion from a different clinic. They reviewed my results and suggested that the poor growth was likely due to incorrect angles of the implanted grafts.
My donor area has been over-harvested which has permanently limited my options for a successful repair surgery in the future.
The sales team was very communicative before the surgery to get me to sign up. The hotel was good. The driver for my transfer from the airport was late though. Also he didn't drop me off at the hotel; he dropped me off near the hotel and I didn't have a Turkish SIM so I couldn't look up the direction. I had to walk around for half an hour to find the hotel.
Dr. Cinik did not perform the surgery. He spent only a few seconds with me to draw the hairline. He did not ask for my input or expectations. The actual procedure was carried out by young technicians who did not speak English, making communication during the painful process impossible. The clinic did not warn me about how painful the procedure would be. Had I known, I would have requested sedation.
The recovery involved significant swelling. The pain and recovery were so bad I had to take an unplanned week off from work.
After the surgery, the post-op started asking me to leave a positive review.
When I said I would wait for the results, they pressured me by saying I could "review the experience so far" and "change the review later." This was obviously an attempt to get a positive review before I could see the result and that could explain why they have such good ratings. I had to firmly ask them to stop bothering me to leave a review before the results have materialized
After 9-10 months, the result was visibly patchy, see-through, and lacked density. It was clearly unsuccessful. I complained, and the clinic told me to "just wait" and continue using their recommended supplements, which I had been doing all along. After my initial complaints, they suggested I pay for a PRP session. Until month 10 after the surgery, they had not told me that I was entitled to three free PRP sessions within the first year. I scheduled a PRP session and a conversation with Dr. Cinik in June and flew to Istanbul specifically for it. Upon arriving and informing the clinic, I was told they would be closed for the Eid holiday. After I argued, they scheduled me for an appointment the next day.
I had also scheduled a meeting with Dr. Cinik for this trip and was promised he would be available. Once I was there, I was told by the post?op team that Dr?Cinik was not in the clinic due to the Eid holiday. They asked me to reschedule my flight and come back the next day so I could see him. I rescheduled my flight. The next day I returned—again, I was told Dr?Cinik was still not available; he was on vacation. Instead they offered to let me speak to a technician (who they insisted counts as a doctor). The technician I spoke to tried to gaslight me into thinking that the transplant was a success and if I was not happy with the results, I should get another transplant.
As a consolation for the horrible experience in the June PRP trip, the clinic offered another PRP session. I returned in October for the free PRP they promised in June. The post-op team initially refused, stating it was past the one-year mark. I had to argue and escalate to a manager to have them honor their agreement. So in total, I only got 2 out of the 3 promised PRPs and I got them too late because the unprofessional post-op team did not inform me about them in time.
At one point, the clinic's proposed solution for the poor growth was to try and sell me a laser device for thousands of euros.
I sought a second opinion from a different clinic. They reviewed my results and suggested that the poor growth was likely due to incorrect angles of the implanted grafts.
My donor area has been over-harvested which has permanently limited my options for a successful repair surgery in the future.
Kind140027's provider
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