- Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
- This multi-step process takes up to 24 hours from review submission to publication.
- Doctors can't pay to have reviews removed or hidden.
- Reviews are only removed at the reviewer's request or if they violate our Terms of Service.
If you have questions or believe we should re-evaluate a published review, let us know.
Provider Review
Hi. My name is Ryan. I am from Arizona, USA. I had HT surgery at Dr Maral's clinic in Istanbul Turkey last week and I would like to leave an honest feedback for my experience with Dr Maral's clinic. I am sure that most of you have read a lot about HT in Istanbul so I am not going to go through a lot of details and will cut straight to the chest. Here is my feedback with Dr Maral and his clinic. -The communication was very poor. I was getting very little information from Dr. Maral's clinic, I almost canceled my flight because I wasn't getting enough information about the surgery and about few other concerns I had. I also coordinated with another clinic in Istanbul and extended my trip to 5 days just in case if something goes wrong with Dr Maral because I wasn't sure if I will be picked up at the airport. Long story short, I showed up at the airport and the driver was waiting for me. He took me to the hotel, he was driving like maniac (I think it's typical there), no biggie. - The hotel was ok (3 stars, supposedly). It wasn't smoking free. People were smoking in their rooms. The room was clean and extremely small. It is very similar to the prison cells (size wise), no biggie. - The next morning I found out that there were three of us scheduled to do HT surgeries that day. We got pick up from the hotel and were taken to the clinic. - We, one by one, met with Dr Maral in the morning, he is a nice guy, but lacks some courtesy when it comes to communications. Every time I ask him a question he jumps in and cut me off, no biggie. - Then I was taken downstairs to start the surgery, two guys started working on me (a guy and a girl) I first got some shots in the back of my head at the donation area. The shots were extremely painful, I think the girl who was giving me the shots was new (because when I asked one of my two fellows the day after, he said that the shots were not painful). no biggie. - During the surgery people were coming in and out the room all the time. The two guys who were performing the surgery were talking constantly (in Turkish of course) , the TV was loud (I had to ask them to turn it off). I felt that I am in a mechanic shop not a clinic. It was extremely unprofessional, and made me feel so uncomfortable to see people walking in and out, chatting, and hanging out. It also happened couple times where the guy who was doing the surgery on me would get a phone call, so he would take off his glove, pick up the phone and start talking. That was the most shocking experience. And because the door was open all the time, you can hear the people outside, it happened few times where the two guys who are working on me would hear something from outside so they would laugh and start commenting on it. During the last couple hours of the surgery (toward the end of the day), the guy who serves coffee, tea, and mob the floor, he walked in and out at least 6-7 times (I think he was bored), he will hang out for few minutes, chat with the two guys, sometimes show them something on his phone, laugh and leave. - The hygiene of the room was poor. This surgery is not a small surgery and needs special care. - The next day we were taking back to the clinic to remove the bandage. It was the guy who serves coffee, tea, food and mobs the floor, he was doing the bandage removal ( o joke). He asked us to come in one by one into a room in the second floor. My case was a little complicated because when they wrapped up the donation area, the tape in the middle back area was very close to the implanted grafts. I believe while I was sleeping the night before, the tape shoved over and covered few grafts in the top back area. When this guy starting removing the bandage he didn't realize that so I told him to pay attention and pointed out that area for him. He sprayed some water over the bandage and started pushing the grafts in while he is removing the tape so the grafts won't get pulled out. In the process he pulled at least one grafts and I started bleeding a little bit. He said "no problem, only one graft". I am not sure if the other covered grafts (that he was forcing in during the removal of the tape) would succeed (I will provide a picture for for the bleeding). - Conclusion: most of the above could be forgiven if the hair starts growing and I get good results. As of now I don't think I can give more than one start. If I get good hair results I would pop it up to 2 or 3. I will keep you posted. Finally, I think it is worth mentioning that when I was waiting in the hotel to be picked up that morning, there was a guy who had HT surgery the day before. We talked for couple hours. This guy along with the other two fellows who had the surgery with me that day, we all had the same experience and we all were shocked especially about the point that rooms are always open and people were walking in and out and guys chatting all the time. I am completely convinced that non of the clinic team, except for one girl who pierce your scalp where the grafts gets implanted, non of them are specialists or has anything to do with the medical field. They all seem to be normal people who were taught how to do HT. Those guys run up to six surgeries a day (they told me that), their peak season is winter. I won't be surprised if I see the drivers helping in the HT surgeries during their peak time. I hope this help.