Botched Mid-Facelift, Lower Eyelid Blepharoplasty, and Fat Grafting - Guadalajara, MX

Provider Review

• 19 Nov 2016

I wanted to wait until my face is completely healed before writing a review to make sure it's an accurate one. It's been almost two years (23 months), and the left side of my face is still numb, which leads me to believe that this was a botched surgery. I'll first start with the good things about my experience with Dr. Fernando Guerrerosantos. - He's a very nice person with great bedside manners. - He's fluent in English. - His office helps with accommodation and transportation. - The hospital where he operates is topnotch. Better than any hospital I've been to in the USA. Everything was brand new. The nurses were wonderful, kind and very helpful. They really took good care of me. - Transportation: Jose, my driver during my stay in Guadalajara, was nice. The communication with him was a little challenge, but he really tries to speak English and he was always reliable and available whenever I needed him. - Accommodation: OMG, I loved where I stayed at Emma's guesthouse. Emma is a wonderful person with a good heart and a good family. She, and her family, are all fluent in English, so the communication was perfect. I looooved Emma. She's a wonderful cook, and she'll make you whatever you like. As a vegan, I thought I'd face challenges -- not with Emma. She completely removed all animal products from the delicious dishes she made for me, and I enjoyed my daily fresh fruits for breakfast. I happen to be there during Christmas. Had Christmas dinner with Emma and her family, and we also had nice chats and walks. They really make you feel like family. Emma lives in a nice Guadalajara neighborhood, so going out for walks after your surgery was an enjoyable activity (of course once the doctors says it's OK to do so). Emma must be an angel. I'm sure she's hiding her wings somewhere. I can't say enough good things about her. Now let's get to business and to why I'm very unhappy with the results: I wanted to have a full facelift, but Dr. Guerrerosantos mentioned that due to my relatively young age, mid-facelift would suffice. He also recommended to have fat grafting, where fat is removed from my chin and injected around my mouth in the laugh lines. In addition, to fix my lower eyelid wrinkles, he recommended blepharoplasty. - After the surgery, you will feel numbed, which is normal, but the numbness subsides as you heal. Unfortunately, after 23 months, the left side of my face is still numb while the right side and the chin are back to having normal sensations. The last time I updated Dr. Guerrerosantos on my recovery process, he told me that the numbness can last up to 18 months. I remained patient, but after almost 2 full years, this can't be normal, especially when the rest of my face is having normal sensation. - In terms of improvement: NOTHING has improved. Shortly after the surgery, I looked better than how I look right now, but my face was still swollen. Now after it has completely healed, I can see the same wrinkles, same lines and the same eyelid wrinkles. The blepharoplasty didn’t make any change. - It's worth to mention that after I healed my face is no longer symmetric. The right side looks sunken, while the left side (the numb side) is rounder. - The fat grafting (removing the fat from my chin and injecting it in the laugh lines) wasn’t successful either. - Dr. Guerrerosantos failed to reattach my earlobes properly. The pictures show how my left earlobe looks horrific. It seems that he did bad work on the left side of my face where all these problems are. - There’s no blending. The mid-facelift was a bad recommendation. I now have vertical folds on my neck every time I look up or turn my head, even when turning it slightly sideways. The doctor said this will improve once it's healed. It's healed now, but still hasn't improved. In conclusion, I can say with certainty that Dr. Fernando Guerrerosantos performed botched facelift surgery on me. My earlobes look horrible, the left side of my face hasn’t recovered the lost sensation, and I now have an asymmetric face, with a scar on my chin that didn’t help improve my laugh lines. Add to all of this, my face now looks worse than before the surgery, and the last time someone guessed my age, they added 5 more years, so now I also look older than my true age. I am devastated and very unhappy with the results. This is making me very depressed. I can't even smile because my face looks worse when I do. I don't wish this bad experience onto anyone.