Nightmare That is Never Ending - Green Bay, WI
I had Faxel Laser done 7 months ago. I had a great...
I had Faxel Laser done 7 months ago. I had a great complexion except for a little malasma on my checks. I went to Prevea Plastic Surgeon in Green bay, becuase I thought I could trust them talked with them for about a year before I finanaly did it. I was told nothing could go wrong and I would be fine in 7 days, but 7 months later my face is deformed with pimples which I only had 4 in my entire life, and now my face is covered with them, I have lines or wrinkles, huge pore and blotching skin, which I did not have any of these before the procedure. I look horrid and haven't left the house since I had this done except to got to work. I'm extremely depressed and can't look in the mirror. After everything that could go wrong, went wrong I was told I shouldn't be mad at the person who performed the precedure, because she was impropperly trained by the head of the clinic and was asked to seek a second opinion. All my questions were answered with I don't know, and they did not want to help me in any way. Please don't do it!
Replies (5)
My skin was the worst until around 9 months then it slowly got better as far as texture and tone.
Do you mind sharing an update?
Not completely but it did get much better. I'm doong TCA peels. I just had one in the beginning of August and I am hopeful.
I've had one peel. My next one is in a couple of weeks. I will keep you posted on the progress. I'm 2 years post my last Fraxel. I chose to wait this long hoping it would heal on its own.
Where did you have this TCA peel, and how long did you wait before the first one. I'm really depressed today and angry about this whole thing. When will it stop and when will I get my face back. Why did Prevea Plastic Surgeons lie, and how can they live with themselves, and how many more lives will they destroy? I am a person with feelings and did have a life, before they destroyed it. I told some of the doctors, maybe I wouldn't be so depressed if they would of treated me with just a little respect and cared, and tried to help me, but nothing, not even any advice about what I should do. I want people to know if they treated me so poorly for this procedure people should be cautious to go to them for any procedure, because if something goes wrong they won't be there for you, because your not a person just another dollar. They will treat you great before, but hope nothing goes wrong, because if it does, they don't want you there and won't help you in anyway, even if it's only after care advice.Like me you will be lucky if they even return your phone calls, I called numerous times after, and most of the time no one returned my call. You know how they told me I would like someone beat me up, the nurse called me and stated I would look like this for 6 - 8 months, then I tried to ask questions, before she would even answer one question she said got to go and hung up on me. I called back numerous times, which no one returned my call. I called the head of the clinic, and she stated I can't get calling there, and I told her is that how they inform cancer patience and other patience, call them and hang up on them, and not answer any of there questions, and all I want is some questions answered. I finally gave up and had to go to all doctors in the area and other area's for answers, but none of them used the laser, which was more confusing, because all of them told me different things, it was night mare, even though all the other doctors were extremely nice, and couldn't believe how Prevea Clinic has treated me. My regular doctor is at Bellin, and any procedure I had at Bellin they always called me to see how I was doing. I had a simple colonostopy at Bellin and they called me the next day, not once did Prevea call me to see how I was doing. I always received a birthday card from them on my birthday before the procedure, this birthday I received a nasty letter from Dr. Janitch. How could he, I hadn't called there or went there pretty much since this happened and I realized they weren't going to help me. I had all my records transfered and found new doctors. My life was going on, and I was feeling better, but then he had to remind me about this whole nightmare by sending me a nasty letter. After this procedure I went into counseling to help, because everyday I looked in the mirror I really didn't want to live. Dr. Janitch could not understand that because he thought I should just except it and go on, and he calls himself a plastic surgeon. Most people go to a plastic surgeon to look better and feel better about themselves, not to walk out deformed and except it and go on. He is the one who needs help. He needs to go back to school and learn how to treat people, rather than to think that's it's all about the money. I had other people listen to some of my phone calls with them, when they called me back in the first two months of this procedure, and no one could believe the way they talked to me and the way they treated me. After that I just gave up and started going to other doctors. Everyone in the clinic I believed is trained to lie to all the patience, because afterwards, I caught the nurses, the people at the front desk, Cindy the facial person, all in lies, and the Doctor. If they would of told me the truth about this procedure, I would have not have done it, but that's why they had to lie, because if they would tell the truth about this procedure no one would do it, that's what one doctor said to me, and need to pay for the laser. It all made sense to me. There are a lot of plastic surgeons out there that care about there patience, and will tell you the truth, because they don't want there patience lives to be ruined like Prevea ruined mine. I just don't want anyone else to go through what I am going through. It's terrible to have to live like this, and no one seems to know what to do to help, or if or when we will ever get our faces back and our lives. 10 months seems like forever in prison in my home, and every time I look in the mirror it's torture. they not only ruined my face my life, but it has affected my family, friends, co-workers,and job. How could they do this to me over money, they robbed me of my life. I have a lot of friends, a lot of them wealthy and do these kind of procedure, so at least I can spread the word about this procedure and Prevea, and all of them know by looking at what they did to my face and my life, that they want to warn people, so they don't ruin anymore faces or lives.If anyone can help please Help.
Please list your concerns from highest to lowest so I can help you address them. Please look at my posts. I've corresponded with so many people on here. I truly believe you will see improvement but anxiety and stress will make things worse. I know that is easier said than done but PLEASE try to relax, sleep and eat as best as you can. Lots of fruits and veggies. List your concerns and I will try my best to help you. I'm praying for you!!
Addressing....wrinkles, large pores, discoloration and crepey skin: I have seen great improvement with Cetaphil (wash), Exfoderm (Obagi) and Sunscreen (any with high SPF) in the am then Blender (Obagi) with Retin A (prescription) in the pm. I was red as a beet for 6 months but I saw improvement. I had to stop in the summer because my kids play lots of outdoor sports. I had a TCA peel in August with good results. I will need a few more but I am hopeful. I wash with Cetaphil then sunscreen in the am then a hydroquinone and Retin A (doctor compound) at night. When I go back for my second peel, I am going to ask about adding an acid in the am or Vitamin C.
Since you are still early in you damage, I would address the texture then the sagging. I believe healing takes a lot longer than they claim and you would still see skin firming up. Read this review. http://www.realself.com/review/spain-fraxel-laser-scarred6-weeks-post-fraxel-restore According to her settings, she had a very light treatment. If you treatment was agressive then it would take longer.
I am sorry you had such a horrible experience:( But we thank you for sharing your story with us. I hope that some how you are able to find some help to turn this around for you.
Hang in there and know you have support here on RealSelf.