The doctor rushed me through signing papers and wanted to tack another surgery on only one week later! After reading all the paperwork and information at home, I decided not to do it and called the office the next business day. The doctor did not want to refund the money I had paid (several thousand dollars) but finally agreed to refund a portion of it. Never applied the refund to my credit card. I had to get a lawyer involved in order to get my refund and save my credit.