My skin looks burned and has a very strange bumpy texture

A technician did my Fraxel treatment, and boy do I regret that decision. I saved $500, but my skin was ruined. It looks as though it was burned, and has a very strange bumpy texture. This happened as my skin healed from the laser, and it never returned to it's prior smooth texture that I'd had all of my 44 years to that point. I wanted to shed the sun damage, but the sun damage was way better than what I was left with. When I went back to them for help with it, they basically gaslighted me and acted like it looked fine. They suggested more Fraxel. I'm still hoping another dermatologist can help me one day, but it's been three years so far.