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POSTED UNDER Fraxel Laser REVIEWS

Don't do it! - New York, NY

ORIGINAL POST

I did my research and went to one of the best...

nyc12345
$5,000

I did my research and went to one of the best laser practices in New York, and I think it was worth it. Here's how it went:

My doctor met with me to review the procedure and ask me if I had any questions before we got started. After the doctor left, a nurse photographed me for my "before" shots. Then she took me back to the treatment room, where I washed my face. She covered my entire face in a numbing gel, which felt kind of like vasoline. She also gave me an injection in my butt of a pain killer she said was like an extra-strength advil. It didn't hurt at all, I couldn't even feel it. She also gave me my first dose of some type of steroid, to help with the swelling. She gave me a packet with two more doses to take the next two days.

Then I waited an hour, while my face numbed. It was a strange sensation; I really couldn't feel my face. It was fine, though, I just sat and read.

After an hour, my doctor performed the Fraxel procedure. She handled the laser while a nurse stood by following the movements of the laser with cold air. The doctor made a first pass over my face to hit the deeper layers, and then a second pass for the more surface stuff. It didn't hurt really at all, but felt strange, like someone rolling a sort of prickly ball-point pen all over my face. It was not really comfortable, but I can't honestly say it hurt at all. The doctor explained what she was doing as she did it.

When each side of my face was done, the nurse applied an ice pack, which I held there while they did the other side. After the whole face was done (both passes), they had me sit in front of another light machine (I forget the brand), which the doctor said would help minimize any redness.

When the whole thing was done and I had put my sunblock on, I looked a little splotchy and a tiny bit swollen, but not like a freak or anything. Like a very mild sunburn, plus moderate puffiness. Honestly, if I had needed to I could have put on make-up and gone to work, and likely no one would have glanced at me twice. But my doctor said it was better to keep icing it for a while to reduce the swelling. So that night I just iced it for a while, chilled out and went to bed. For the first couple hours my face felt a bit hot, like a sunburn, but I had no pain whatsoever. My face continued to be a tiny bit numb until the next morning.

When I woke up the next morning I looked great. Hardly any swelling, and just a mild redness that I easily covered with light makeup. Plus my skin texture looked amazing. I went to work as usual.

That was 10 days ago. I will say, I can already see a reduction in my pore size, and some slight improvement in my acne scars, although it's not as extreme as it seemed the day after. I think the day after there was still a tiny bit of swelling, which made my scars seem more improved than they really were. I am looking forward to my next sessions, however, to see more improvement.

As for downsides, I would say I was not prepared for how rough my skin would feel. To look at, it's a bit smoother than before, but to touch it feels a little sandpapery. A couple of days after the procedure were worst in terms of touch -- my face felt like actual sandpaper. You couldn't see it, it was only if you ran your fingers over my skin. Strange. I also had some peeling at about day 2 or 3 through 5, and my skin continues to be a little bit flakier than usual. I just exfoliate in the morning and at night, and it's fine. The other main downside is that I broke out with small pimples all over my face, probably from that numbing gel. They are very small and surface, though, so easy to cover.

I assume the texture will smooth out as the healing process progresses. If it doesn't, I would question whether the procedure is worth it, on balance. I guess it depends on whether you care more about how your skin looks or feels. However, it's a little less rough each day, so I have confidence it will return to normal eventually.

I will post how my progress continues as I complete more sessions.

nyc12345's provider

Anne M. Chapas, MD

Anne M. Chapas, MD

Dermatologic Surgeon, Board Certified in Dermatology

nyc12345 rating for Dr. Chapas:

Overall rating

Replies (2)

March 30, 2009
I can't believe the one person on here said the first treatment went great and it was painfree. The first thing the doctor did after they covered my eyes (which, by the way was a lame excuse for protection, 2 pieces of cotton. I am sure it was either the poor protection or the numbing cream, but something messed up my eyes), was to put 2 squishy rubber balls in my hands to squeeze when the pain got too hard to bear. If that didn't mean there would be pain, what did?
June 9, 2021
Can you post pictures?
UPDATED FROM nyc12345

I just finished my third treatment -- here...

nyc12345

I just finished my third treatment -- here are the updates:

The second and third treatments went much as the first in terms of procedure -- chat with the doc, numbing cream, painkiller shot in the rear, steriods, then chilled for an hour, then the fraxel, then sat in front of the light machine briefly.  I tolerated it so well the first and second times that for the third treatment the doctor pumped it up to the strongest level.  The doctor and the nurse kept saying how tough I was, but I swear I just could hardly feel anything -- just some strange prickles, like static.  I guess the numbing cream and the painkiller work really well on me.  The worst part was that I was very cold and shivering from the cold air they blow on your face.

As for results, I am very happy.  I have seen very noticable improvement in my deepest scars.  What were deep, jagged ice-pick scars are more like small indentations now.  They are still there and visible, but much better than before.  I have not seen very noticable improvement in my shallower, more surface scars, but my doctor said those will take longer to show improvement.  She said most people don't see full improvement until two months after the last treatment.  So I have a few months to go.

Side effects were much less with the second treatment than the first -- I'm hoping the same will be true for this third time.  I think my mistake the first time was that I was basically afraid to touch my skin for the first couple of days, so the top layer of skin got rough and flaky since I wasn't exfoliating or anything.  The second time I used my exfoliating cream and all my usual topicals from night 1, and my skin never really felt too rough.  I also didn't break out the second time, probably for the same reason, that I didn't stop my normal skin care routine.  Two weeks after the treatment it was really smooth.

The only thing that annoys me a little bit is that although the redness goes away after a day or two, my skin continues to look slightly rosy in color (almost like I just stepped in from the wind) for a while longer.  This fades consistently as the days pass, but just when my skin is normal again, it's almost time for the next treatment.  So I guess I won't enjoy my fully normal skin color until after all my treatments are done.  However, no one notices it but me, so I guess it doesn't matter much.

Replies (1)

December 4, 2009
I had 4 fraxel restore treatments. It was moderately painful. When I woke up the following day I looked like a swollen Donald Duck. The first 3-4 days it was obvious I had something done to my face. The 5th day the recovery was miraculous. For the next couple of days I looked sunburned with flaking skin. Every time I recovered fully within 10 days. Was it worth it?? Only, if you have the money, time, patience and low expectations I would say "yes"! My physician is well known and expensive, $1,500.00 per treatment but there were no surprises.
UPDATED FROM nyc12345

Update: please don't do this to your skin....

nyc12345
Update: please don't do this to your skin. While the some of my acne scars were improved, overall now my skin looks rough and uneven, like someone who has spent their life in the sun. I have aged at least ten years. I noticed the wrinkles and papery skin soon after my treatments had ended, but thought I might be imagining it. NO. My skin has wrinkles like you wouldn't believe now, far beyond the natural aging process. I am so disappointed that I did this to myself, and paid for the privilege. Please don't do it, it's not worth it. I thought my doctor was great when I was being treated, but she never warned me that this could happen.

Replies (11)

May 13, 2011
My doctor says you need at least a month to heal. And to use Vaseline or olive oit on moist skin for a few weeks also.
You are posting 4 days after your third treatment. Can you please post again when more time has passed.
I just signed up and wrote my first post today. I guess they will put it up on Monday. My skin did not look good at all when I used my normal products 5 days after Fraxel restore wavelength. I freaked and called my Dr. I even referred to this website with all the negative posts. He said for now vaseline or olive oil!! A few days after I switched back to Vaseline it got much better. I even went in to see him again.
It's still a little rough to the touch but better everyday. Let's hope it stays like that and doesn't get worse like some other people have written.
I will post again in a few weeks, I am 3 weeks out from one treatment.
May 13, 2011
Please see my reply below -- It has been two years since I did my treatments (I had 6 treatments starting in March 2009). I loved my results right after treatment, but it turns out that's just because it takes a while to see the damage from the laser. I have an "orange peel" effect from the pricks of the laser, where I used to have perfectly smooth skin (my acne scars were only on my cheeks, but I stupidly had the laser done over my whole face). It really looks ghastly in the wrong light, and just in general my face looks like that of an older woman, where before if anything I looked young for my age.

Please don't do what I did. I used to be a very pretty girl -- in fact on the way to my first treatment, a guy stopped me in the street to tell me how beautiful he thought I was, and I thought to myself, "Maybe it's some kind of sign that I shouldn't mess with my face." But I told myself I was being silly and worried for no reason. I wish I had listened to my gut. Two years and $5,000 later, I hate to pass a mirror because I am horrified by what I see.
February 21, 2014
hello, I would like to know has ur skin improved?
May 13, 2011
Kim, take a look t the the dates. My my treatments were in 2009, I am writing more than 2 years after my first treatment. As you can see, I was very happy with my results right after the procedures. However, I learned that my skin only looked smoother because it was inflamed. A couple of months after my last treatment (I had 6) I started to notice how damaged my skin really was.

If you've only had one treatment, PLEASE don't do anymore. I can't tell you how devastated I am that I did this to myself.
May 13, 2011
Yes, now I see. Sorry I looked at May and didn't notice the years changed!
I am not doing anymore treatments, never planned on it. Hope it's not too late. Your post and many others have scared me enough.
What does your Dr say? My Dr said there are thousands and thousands of Fraxel treatments and yes it can happen, once in a while there can be a bad reaction.
Has nothing helped your skin? Do you want to see my Dr in hopes that he may be able to help. I'm sure you have already looked info other opinions. Anyway, he's on 69th and Fifth.
It makes me sick to my stomach that this has happened. How long after the 6th treatment did you see the damage starting, and is it still getting worse. Have you been in touch with other people posting bad reviews?
August 11, 2013
The physician must be experienced and CONSERVATIVE. Everyone reacts differently to lasers and recovery time. The Bay Area (San Francisco) dermatologist Dr. Narurkar is an expert. I have had 5 Fraxel restore treatments between 2006 and 2008 with no problems and visible results. I just had Fraxel:repair around the eyes (lower only), upper lip and chin. The procedure and recovery are painful and Dr. Narurkar did not recommend my entire face for "better results". I trust him with my face and I would recommend him to everyone.
May 13, 2011
Do you know anything about Ulthera? I was wondering if that may help. I did it last Dec. It was really great! It tightened my face and really smoothed it as well. Had only one procedure but it did make my pores a little smaller. Just a thought.
May 13, 2011
Thanks, Kim. I'm pretty gun-shy now so I think I'm going to avoid any further procedures. I appreciate your advice and concern, though.
May 13, 2011

I understand. If you change your mind and just want to talk with someone about what happened and any options available or not. My Dr. is a sweetheart. Really nice guy, and his wife is a respected dermatologist as well. Dr T {edited}. Good luck.

{By Britt. Please PM user for info. Thanks}
May 24, 2011
I had fraxel repair done in
February in Louisville after being
advised that it would be what I needed for the crows feet around my eye and the crepeing that
was under the eye. The price was
$6000 and it did neither. My
wrinkles and crepiness was still
there. It has been 3 months and
I still have pink and sandpaper
type skin and my chest is very
splotchy. It was a total waste
of money and I was not prepared
for the healing process which was
unbelievable. I turned brown and
had bruising, swelling and oozing
that was awful. I looked like a
monster, it got where I would
couldn't even look at myself in
the mirror. Don't even think of
doing this in the spring or summer
it would be devastating, you need
a place to hide for weeks.

Just don't do it. It is a over-
promise and under deliver.