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Firstly, I write this review with such a heavy...
Firstly, I write this review with such a heavy heart. With great expectations and hopes for my FFS at Olmec Clinic, Delhi. Sadly my hopes were crushed and I have been left feeling let down and without my FFS. After months of planning/researching and being giddy with excitement for my surgery, my hopes have been completely dashed and I have lost such a lot of money.
Bare with me as I appreciate the length of this post but I wanted to get as much in as possible!
To clarify, I am a MTF 24 Year old from London, Great Britain. I booked my surgery with the Olmec Clinic (The world premier transgender clinic according to the site and various reviews) , I did masses of research on Dr Kaushik’s technique and what he does for his patients. I was so impressed by his SRS technique and the results his patients got. I spoke to the clinic for a few weeks via email discussing what I wanted and spoke directly with Dr Kaushik, he seemed to have a real understanding of my hopes and dreams and I just ‘knew’ he would be the one to perform my FFS Surgery (and hopefully my SRS in the future). I proceeded to pay my deposit of $2500 USD (£1800 Approx), this secured my surgery. I then booked business class flights from London to Delhi (I booked Business to enable me maximum comfort after such a lengthy procedure) cost of flights over £1500. I then booked various hotels and transfers etc.
With three months to go until my surgery, I started getting everything in place, buying any essentials needed for my trip, preparing to put my business on hold for the time I would be away and also for recovery time. Everything I did was based around my FFS. I would go to sleep at night bursting to get my FFS done. I was also very nervous and couldn’t stop researching what everything would be like, I read various reviews on Dr Kaushik and the clinic and it all just sounded perfect! I agreed the following procedures with Dr Kaushik,
Brow Correction
Nose Correction
Cheek Implants
Jaw Correction
Adams Apple Shaving
Hair Transplant to cover scarring
Chin Implant
The cost of the above was around $10,500, As I had already paid my $2500, this left me with a balance of around $8000 to pay upon arrival. I was over the moon with the price! Having looked at various top surgeons elsewhere, the price was dramatically different. This was my FIRST MISTAKE. I had read again and again not to be tempted by price for any surgery but there I was using price as a booking factor in my surgery which was completely wrong of me.
My arrival in Delhi was on October 9th 2017, I had agreed with Dr Kaushik that upon my arrival I would be collected by a clinic representative and taken for my various blood tests and x rays etc. Whilst the representative was very nice , he spoke no English at all and could not communicate what was happening… It wasn’t the best start to someone coming all this way for surgery. I wanted to feel secure upon arrival and have a well laid out plan that would be explained to me. I was then taken straight from the airport to a hospital in the middle of Delhi, nobody could tell me what was happening and I was placed in a waiting room full of other general patients, I don’t know if it was wrong of me but I assumed the tests would take place at the clinic or a specialised clinic , not a public hospital where again nobody could speak English and I was left feeling very alone and scared.
After the various tests had been done, I asked the representative what was next as I wanted to go and check in at my hotel to get some rest (we had agreed surgery date of Wednesday 11th October), I was also keen to actually see the Olmec Clinic as that still hadn’t happened which was of course a priority. Next thing I know the rep is taking me to the clinic (the only way I knew this was that I saw a sign for ‘Olmec Clinic’)
At this point, I thought OK, the first things have just been little blips, everything is going to be fine as soon as we get to the clinic and I meet Dr Kaushik and his team (I should have listened to the alarm bells in my head)
I have been lucky enough to travel all across the world and seen various countries at different stages of development, I (wrongly) expected the clinic to be a standalone building that was private and set in a complex or in a gated area. I was very very wrong, the clinic is a left turn off of a main highway and is located on what I would class as a ‘back alley’. Straightaway when I saw the building and the state of repair , I thought what am I doing ? But no I pushed those feelings down and thought , stop being like this Jandy , this is what you wanted. The clinic itself is based on the second floor of a very strange building that is in masses of disrepair, it felt strange that a surgical clinic would be baed in the same building as a hairdressers. The whole feeling I got was that it was not a professional setup and did not fill me with confidence.
Anyway I made my way into the clinic climbing the stairs outside to reach it, I was welcomed very pleasantly to the reception area. I was however a little surprised as the reception area was tiny and filled with sofas , receiving a nice welcome was great but there was various members of the public sat waiting around for their appointments. I assumed that the whole arrival would be private and well thought out to make sure that everything is handled correctly.
Next I was shown to a room at the end of the corridor, there was 2 rooms on this floor as well as Dr Kaushiks office (the clinic was the same size as a small 1 or 2 bedroom apartment) . I assumed the reason that I was here was to see Dr Kaushik to discuss the upcoming surgery. I was placed into this room that I would be calling home for the next three weeks. Again the staff members had very little English, whilst I expected a language barrier, I assumed that with Dr Kaushik wanting to attract more and more Westeners that he would have trained his staff in English better or have a couple of them that could speak and understand. So I sat and waited , by this point it was 4pm after a long day of testing and a 8 hour overnight flight. I just wanted to see Dr Kaushik and then get to the hotel to rest for a day. A staff member came in and asked if I wanted anything to eat, I asked what was happening and when I would see Dr Kaushik, she sadly could not understand a word and got someone else, the other lady then told me that Dr Kaushik would see me around 5pm. 5PM came and went and still no sign of Dr Kaushik, by this point I am sat in a windowless rather sad looking room with no phone battery left and nothing to do. The more time went on , the more my mind was racing and I thought ‘WHAT AM I DOING?!’ , but I stayed with it, trying to think of motivational sayings and songs. After all ,I had been planning this for months now and my dreams were finally coming true. At around 6pm, I was told that Dr Kaushik would see me tomorrow as he was busy, this was in itself a little disappointing but I thought ‘these things happen’. So I asked if I could be taken to my hotel to get some rest, I thought ‘I must just be tired, a good sleep and these things wont matter’. I was told I could stay in the clinic but that was the last thing I wanted , I needed to get out and clear my head, start a fresh tomorrow. After 3 hours of asking someone to take me (very frustrating) , I ended up ordering my own uber after discovering they had uber in Delhi too ! . I was so relieved to finally get in the taxi and getting on my way to the hotel. I was exhausted and just couldn’t bear any more ‘surprises’ today.
After getting back to the hotel, I felt exhausted, I took a bath and ordered some room service. I was told by the clinic to be there for 9AM tomorrow and Dr Kaushik would see me then, I got to bed and fell into a deep sleep, Setting my alarm for 7AM the next morning to make sure that I would be up and ready in time as I had to arrange my own transport to the clinic (again frustrating), I got to the clinic for spot on 9AM and was really pushing myself to do this, this is what I wanted no matter how many alarm bells, I had been preparing for this for a long long time , so what if it wasn’t perfect ?.... After arriving at the clinic , I had to pull my heavy suitcase all the way up the stairs which was a nightmare. I was then shown back to the same room I had been in yesterday. I sat and watched some movies on my ipad , 12 Noon came and Dr K still hadn’t appeared , I was really beginning to lose patience here…. Finally around 2pm, I was called for and sent to Dr Kaushiks office, marched through the main reception of around a dozen local people waiting to have procedures, I felt so exposed and uncomfortable. Finally meeting Dr K, I thought ‘ right this is it, all your fears will be dispelled here’. Sadly this did not happen. I was prepared for a lengthy discussion with Dr K and talking about my wants etc. Dr K proceeded to look at paperwork that we had discussed about my procedures (it was if this was the first time he was seeing it) he didn’t even know my name without looking at the paper, by this point I was so worried. He started noting the procedures I needed and even commented that my jaw/chin and nose didn’t need much work so he would only do those procedures if really necessary , I thought wow ! I had always been conscious of these features but he must be right, I presumed there would now be a cost saving due to the procedure being scaled back, how wrong could I be, after flying thousands of miles and spending so much money I was then told that the price had more or less doubled to nearly $15800 , I was panic stricken, I did have the money but I had not planned for such an amount therefore I would have nothing left to cover after surgery costs and living cots during my recovery. Scared and alone I asked if I could think about things in my room as I did not want to pay more. He told me that was ok and to let him know as he wanted the payment that evening or surgery would be cancelled and I would lose my deposit. My mind was racing and it was the beginning of the end of my dream
I was sent to my room like a naughty child and started to write everything down and weigh up my options . After much deliberation , I cancelled my surgery and Dr Kaushik started bargaining with me , which in itself was so wrong, why up the price and then haggle with me when I say I can’t go ahead? , To say I was devastated was an understatement. I managed to order an uber which is no mean feat in the middle of rush hour Delhi with a large suitcase. I luckily got a room back at my original hotel. I sat and considered everything, weighed up my options, is it worth the risk? Should I just bite my tongue and go ahead, I thought that this is ALL I wanted, but sadly I just couldn’t proceed, it was not worth the risk after how I felt.
I cried and cried, felt hopeless, lost in the middle of India all on my own, my hopes dashed. I had NO idea what to do, my return flight from India wasn’t for another 3 weeks and I hadn’t panned or prepared any back up as I was meant to be recovering and having my surgery.
After a night of tears and despair , I woke up the next day at 2pm exhausted. I went and got myself a large gin and tonic from the bar and a pack of cigarettes (having gave up for the surgery etc), whilst I do NOT want to start smoking , it felt amazing to sit with the gin and tonic and light up a cigarette and come up with a plan of WHAT TO DO NEXT.
I questioned everything, my transition, my progress, my future.
There was only one solution and that was to amend my flight back to London to a closer date, Again this would cost me nearly $750 to change.
I managed to secure a flight back for the 20th (today as I write this) so I had 10 days to pass in India, I booked myself into a gorgeous yoga retreat to give myself time to think and plan and understand. After such heartache I was able to heal emotionally at the retreat and write a new chapter.
I wanted to write an honest review of my experience, I WISH it had been positive , and I wish I could recommend but I can’t .
Of course I am still upset and still questioning everything but I am ready to push on and continue. Yes I have lost thousands of pounds but I can’t change that, I have written to Dr K and Olmec and explained all of the above, I have emailed three times with the hope of getting some of my deposit back but each time my email has been ignored.
I will now have to refocus my energy into my business and try and get some of my costs back by working extra hard, I don’t really have an answer as to what’s next for my surgery story..
I will need to relook into everything, ultimately my next choice was the 2pass clinic which will be more expensive but I have came to realise you get what you pay for.
Don’t make the same mistake as me, I genuinely hope this feedback will help Olmec grow and change their procedures to cater for their clients.
This is merely a set back, it’s not the end of my journey. If anything, it has made me stronger.
I hope you managed to stick through my whole long post !
J xx
To clarify, I am a MTF 24 Year old from London, Great Britain. I booked my surgery with the Olmec Clinic (The world premier transgender clinic according to the site and various reviews) , I did masses of research on Dr Kaushik’s technique and what he does for his patients. I was so impressed by his SRS technique and the results his patients got. I spoke to the clinic for a few weeks via email discussing what I wanted and spoke directly with Dr Kaushik, he seemed to have a real understanding of my hopes and dreams and I just ‘knew’ he would be the one to perform my FFS Surgery (and hopefully my SRS in the future). I proceeded to pay my deposit of $2500 USD (£1800 Approx), this secured my surgery. I then booked business class flights from London to Delhi (I booked Business to enable me maximum comfort after such a lengthy procedure) cost of flights over £1500. I then booked various hotels and transfers etc.
With three months to go until my surgery, I started getting everything in place, buying any essentials needed for my trip, preparing to put my business on hold for the time I would be away and also for recovery time. Everything I did was based around my FFS. I would go to sleep at night bursting to get my FFS done. I was also very nervous and couldn’t stop researching what everything would be like, I read various reviews on Dr Kaushik and the clinic and it all just sounded perfect! I agreed the following procedures with Dr Kaushik,
Brow Correction
Nose Correction
Cheek Implants
Jaw Correction
Adams Apple Shaving
Hair Transplant to cover scarring
Chin Implant
The cost of the above was around $10,500, As I had already paid my $2500, this left me with a balance of around $8000 to pay upon arrival. I was over the moon with the price! Having looked at various top surgeons elsewhere, the price was dramatically different. This was my FIRST MISTAKE. I had read again and again not to be tempted by price for any surgery but there I was using price as a booking factor in my surgery which was completely wrong of me.
My arrival in Delhi was on October 9th 2017, I had agreed with Dr Kaushik that upon my arrival I would be collected by a clinic representative and taken for my various blood tests and x rays etc. Whilst the representative was very nice , he spoke no English at all and could not communicate what was happening… It wasn’t the best start to someone coming all this way for surgery. I wanted to feel secure upon arrival and have a well laid out plan that would be explained to me. I was then taken straight from the airport to a hospital in the middle of Delhi, nobody could tell me what was happening and I was placed in a waiting room full of other general patients, I don’t know if it was wrong of me but I assumed the tests would take place at the clinic or a specialised clinic , not a public hospital where again nobody could speak English and I was left feeling very alone and scared.
After the various tests had been done, I asked the representative what was next as I wanted to go and check in at my hotel to get some rest (we had agreed surgery date of Wednesday 11th October), I was also keen to actually see the Olmec Clinic as that still hadn’t happened which was of course a priority. Next thing I know the rep is taking me to the clinic (the only way I knew this was that I saw a sign for ‘Olmec Clinic’)
At this point, I thought OK, the first things have just been little blips, everything is going to be fine as soon as we get to the clinic and I meet Dr Kaushik and his team (I should have listened to the alarm bells in my head)
I have been lucky enough to travel all across the world and seen various countries at different stages of development, I (wrongly) expected the clinic to be a standalone building that was private and set in a complex or in a gated area. I was very very wrong, the clinic is a left turn off of a main highway and is located on what I would class as a ‘back alley’. Straightaway when I saw the building and the state of repair , I thought what am I doing ? But no I pushed those feelings down and thought , stop being like this Jandy , this is what you wanted. The clinic itself is based on the second floor of a very strange building that is in masses of disrepair, it felt strange that a surgical clinic would be baed in the same building as a hairdressers. The whole feeling I got was that it was not a professional setup and did not fill me with confidence.
Anyway I made my way into the clinic climbing the stairs outside to reach it, I was welcomed very pleasantly to the reception area. I was however a little surprised as the reception area was tiny and filled with sofas , receiving a nice welcome was great but there was various members of the public sat waiting around for their appointments. I assumed that the whole arrival would be private and well thought out to make sure that everything is handled correctly.
Next I was shown to a room at the end of the corridor, there was 2 rooms on this floor as well as Dr Kaushiks office (the clinic was the same size as a small 1 or 2 bedroom apartment) . I assumed the reason that I was here was to see Dr Kaushik to discuss the upcoming surgery. I was placed into this room that I would be calling home for the next three weeks. Again the staff members had very little English, whilst I expected a language barrier, I assumed that with Dr Kaushik wanting to attract more and more Westeners that he would have trained his staff in English better or have a couple of them that could speak and understand. So I sat and waited , by this point it was 4pm after a long day of testing and a 8 hour overnight flight. I just wanted to see Dr Kaushik and then get to the hotel to rest for a day. A staff member came in and asked if I wanted anything to eat, I asked what was happening and when I would see Dr Kaushik, she sadly could not understand a word and got someone else, the other lady then told me that Dr Kaushik would see me around 5pm. 5PM came and went and still no sign of Dr Kaushik, by this point I am sat in a windowless rather sad looking room with no phone battery left and nothing to do. The more time went on , the more my mind was racing and I thought ‘WHAT AM I DOING?!’ , but I stayed with it, trying to think of motivational sayings and songs. After all ,I had been planning this for months now and my dreams were finally coming true. At around 6pm, I was told that Dr Kaushik would see me tomorrow as he was busy, this was in itself a little disappointing but I thought ‘these things happen’. So I asked if I could be taken to my hotel to get some rest, I thought ‘I must just be tired, a good sleep and these things wont matter’. I was told I could stay in the clinic but that was the last thing I wanted , I needed to get out and clear my head, start a fresh tomorrow. After 3 hours of asking someone to take me (very frustrating) , I ended up ordering my own uber after discovering they had uber in Delhi too ! . I was so relieved to finally get in the taxi and getting on my way to the hotel. I was exhausted and just couldn’t bear any more ‘surprises’ today.
After getting back to the hotel, I felt exhausted, I took a bath and ordered some room service. I was told by the clinic to be there for 9AM tomorrow and Dr Kaushik would see me then, I got to bed and fell into a deep sleep, Setting my alarm for 7AM the next morning to make sure that I would be up and ready in time as I had to arrange my own transport to the clinic (again frustrating), I got to the clinic for spot on 9AM and was really pushing myself to do this, this is what I wanted no matter how many alarm bells, I had been preparing for this for a long long time , so what if it wasn’t perfect ?.... After arriving at the clinic , I had to pull my heavy suitcase all the way up the stairs which was a nightmare. I was then shown back to the same room I had been in yesterday. I sat and watched some movies on my ipad , 12 Noon came and Dr K still hadn’t appeared , I was really beginning to lose patience here…. Finally around 2pm, I was called for and sent to Dr Kaushiks office, marched through the main reception of around a dozen local people waiting to have procedures, I felt so exposed and uncomfortable. Finally meeting Dr K, I thought ‘ right this is it, all your fears will be dispelled here’. Sadly this did not happen. I was prepared for a lengthy discussion with Dr K and talking about my wants etc. Dr K proceeded to look at paperwork that we had discussed about my procedures (it was if this was the first time he was seeing it) he didn’t even know my name without looking at the paper, by this point I was so worried. He started noting the procedures I needed and even commented that my jaw/chin and nose didn’t need much work so he would only do those procedures if really necessary , I thought wow ! I had always been conscious of these features but he must be right, I presumed there would now be a cost saving due to the procedure being scaled back, how wrong could I be, after flying thousands of miles and spending so much money I was then told that the price had more or less doubled to nearly $15800 , I was panic stricken, I did have the money but I had not planned for such an amount therefore I would have nothing left to cover after surgery costs and living cots during my recovery. Scared and alone I asked if I could think about things in my room as I did not want to pay more. He told me that was ok and to let him know as he wanted the payment that evening or surgery would be cancelled and I would lose my deposit. My mind was racing and it was the beginning of the end of my dream
I was sent to my room like a naughty child and started to write everything down and weigh up my options . After much deliberation , I cancelled my surgery and Dr Kaushik started bargaining with me , which in itself was so wrong, why up the price and then haggle with me when I say I can’t go ahead? , To say I was devastated was an understatement. I managed to order an uber which is no mean feat in the middle of rush hour Delhi with a large suitcase. I luckily got a room back at my original hotel. I sat and considered everything, weighed up my options, is it worth the risk? Should I just bite my tongue and go ahead, I thought that this is ALL I wanted, but sadly I just couldn’t proceed, it was not worth the risk after how I felt.
I cried and cried, felt hopeless, lost in the middle of India all on my own, my hopes dashed. I had NO idea what to do, my return flight from India wasn’t for another 3 weeks and I hadn’t panned or prepared any back up as I was meant to be recovering and having my surgery.
After a night of tears and despair , I woke up the next day at 2pm exhausted. I went and got myself a large gin and tonic from the bar and a pack of cigarettes (having gave up for the surgery etc), whilst I do NOT want to start smoking , it felt amazing to sit with the gin and tonic and light up a cigarette and come up with a plan of WHAT TO DO NEXT.
I questioned everything, my transition, my progress, my future.
There was only one solution and that was to amend my flight back to London to a closer date, Again this would cost me nearly $750 to change.
I managed to secure a flight back for the 20th (today as I write this) so I had 10 days to pass in India, I booked myself into a gorgeous yoga retreat to give myself time to think and plan and understand. After such heartache I was able to heal emotionally at the retreat and write a new chapter.
I wanted to write an honest review of my experience, I WISH it had been positive , and I wish I could recommend but I can’t .
Of course I am still upset and still questioning everything but I am ready to push on and continue. Yes I have lost thousands of pounds but I can’t change that, I have written to Dr K and Olmec and explained all of the above, I have emailed three times with the hope of getting some of my deposit back but each time my email has been ignored.
I will now have to refocus my energy into my business and try and get some of my costs back by working extra hard, I don’t really have an answer as to what’s next for my surgery story..
I will need to relook into everything, ultimately my next choice was the 2pass clinic which will be more expensive but I have came to realise you get what you pay for.
Don’t make the same mistake as me, I genuinely hope this feedback will help Olmec grow and change their procedures to cater for their clients.
This is merely a set back, it’s not the end of my journey. If anything, it has made me stronger.
I hope you managed to stick through my whole long post !
J xx
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