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Extremely Compassionate and Caring!
Dr Rolfes is a talented and extremely compassionate surgeon. I chose him for my FFS over a few others because when I spoke to him I felt his "care factor". He listened to me and wanted to give me what I wanted rather than a cookie-cutter look or template. He is also very personable, trans-positive, and a joy to converse with.
On August 18th, 2020 I had mandible contouring, type 3 forehead contouring, a brow raise, hairline advancement, cheek augmentation, lip lift, rhinoplasty, and fat added to my chin divot. I have since had a 2nd round of revisions/procedures with Dr. Rolfes on Feburary 25th, 2021 that included additional fat grafting, a lip lift revision, face lift, and extra orbital rim shaving.
The thing that stands out to me about Dr. Rolfes is his commitment to making his patients happy. I initially had some issues with my FFS results and felt more bone could be removed over my eyes. He made it substantially better but I still felt there was room for improvement. I also had a hard time seeing the jawline work due to swelling and sag. Additionally, my chin divot, which I wanted filled in completely, still showed some signs of visibility. When I reached out to him about these issues I was blown away by his compassion. Instead of negating my feelings or bargaining with me, he immediately offered to revise anything I was unhappy with. Wow! I couldn't believe his generosity. Prior to the 2nd surgery, while I was sitting in the hospital gown waiting to go under, he sat down with me and we went over all my concerns. I pointed things out and he made etchings and drawings with a marker on my face so we could be completely on the same page. He acknowledged everything and basically asked me what I wanted. I felt like a kid in a candy store! :D He put me at ease in a way I never expected from a surgeon and I felt so cared for and heard.
I am now quite happy with his work and feel very fortunate to have met Dr. Rolfes. I feel like I have been given a gift and no longer have to worry about whether I'll pass as a woman whenever I step outside. Additionally, I feel beautiful and smile so much more when looking in the mirror. His jawline work is excellent, my orbital area and forehead are 1000x better than they used to be, and my nose is overall smaller which is what I asked for. I still have some qualms about my nose, but he has offered to fix any issues I have with that as well.
His staff, including Melissa and Tiffany and Michaela, are phenomenal and will go to bat for you. At one point I was having difficulty getting the crucial lab results I had been waiting for from my very stubborn doctor's office and Michaela called them up and essentially demanded them. It was down to the wire and had she not done that my surgery probably would have been cancelled! It was an inspiring moment of the extent the staff will go to.
I also received a complimentary massage after my surgery which was a level of pampering I am not used to. I left Omni Cosmetic feeling like a QUEEN. For the record, I work at Starbucks and this was all covered by their transgender supplemental program. I am but a humble barista with an immense gratitude for my employer as well as Omni.
In summary, pick Dr. Rolfes if you want a surgeon who listens and cares for you. Who speaks in plain, understandable terms and will treat you like a person and not $$ signs. He doesn't offer unnecessary procedures like a "sliding t genioplasty" for instance unless he feels it's necessary. (It wasn't for me, even though every other surgeon recommended it.). Lastly, his work is wonderful and I look like a gosh darn Kardashian some days. :D I will continue to go to him for any procedure I can feasibly have him perform because I know he has my happiness in mind! <3
On August 18th, 2020 I had mandible contouring, type 3 forehead contouring, a brow raise, hairline advancement, cheek augmentation, lip lift, rhinoplasty, and fat added to my chin divot. I have since had a 2nd round of revisions/procedures with Dr. Rolfes on Feburary 25th, 2021 that included additional fat grafting, a lip lift revision, face lift, and extra orbital rim shaving.
The thing that stands out to me about Dr. Rolfes is his commitment to making his patients happy. I initially had some issues with my FFS results and felt more bone could be removed over my eyes. He made it substantially better but I still felt there was room for improvement. I also had a hard time seeing the jawline work due to swelling and sag. Additionally, my chin divot, which I wanted filled in completely, still showed some signs of visibility. When I reached out to him about these issues I was blown away by his compassion. Instead of negating my feelings or bargaining with me, he immediately offered to revise anything I was unhappy with. Wow! I couldn't believe his generosity. Prior to the 2nd surgery, while I was sitting in the hospital gown waiting to go under, he sat down with me and we went over all my concerns. I pointed things out and he made etchings and drawings with a marker on my face so we could be completely on the same page. He acknowledged everything and basically asked me what I wanted. I felt like a kid in a candy store! :D He put me at ease in a way I never expected from a surgeon and I felt so cared for and heard.
I am now quite happy with his work and feel very fortunate to have met Dr. Rolfes. I feel like I have been given a gift and no longer have to worry about whether I'll pass as a woman whenever I step outside. Additionally, I feel beautiful and smile so much more when looking in the mirror. His jawline work is excellent, my orbital area and forehead are 1000x better than they used to be, and my nose is overall smaller which is what I asked for. I still have some qualms about my nose, but he has offered to fix any issues I have with that as well.
His staff, including Melissa and Tiffany and Michaela, are phenomenal and will go to bat for you. At one point I was having difficulty getting the crucial lab results I had been waiting for from my very stubborn doctor's office and Michaela called them up and essentially demanded them. It was down to the wire and had she not done that my surgery probably would have been cancelled! It was an inspiring moment of the extent the staff will go to.
I also received a complimentary massage after my surgery which was a level of pampering I am not used to. I left Omni Cosmetic feeling like a QUEEN. For the record, I work at Starbucks and this was all covered by their transgender supplemental program. I am but a humble barista with an immense gratitude for my employer as well as Omni.
In summary, pick Dr. Rolfes if you want a surgeon who listens and cares for you. Who speaks in plain, understandable terms and will treat you like a person and not $$ signs. He doesn't offer unnecessary procedures like a "sliding t genioplasty" for instance unless he feels it's necessary. (It wasn't for me, even though every other surgeon recommended it.). Lastly, his work is wonderful and I look like a gosh darn Kardashian some days. :D I will continue to go to him for any procedure I can feasibly have him perform because I know he has my happiness in mind! <3
Provider Review
Board Certified Facial Plastic Surgeon
935 Wayzata Blvd. E, Wayzata, Minnesota