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Dr and staff are not responding to calls or emails
Little update guys!
I am now at almost 7 months post op!
I am in pain, my face is getting bigger, I have lumps, lost of sensitivity on my face, starting to have visions issues, muscular pain ect…
I had my follow up appointment at 4 months post op when Dr disregarded my concerns and gaslighted me. He told me I looked great and that I could come to take pics for him to post them. Of course, when I tried to schedule it for over a month, they ended up telling me he does not want to see me before a year! I am trying for the last 3 months to get an appointment to see the doctor but they are not responding to my calls or to my emails. Here are the proofs. I received a call 2 months ago saying that Dr chestnut will reach out to me personally but he never did. I kept emailing them and I did not receive any response! Not even an email saying that they will forward that to him. This is SCANDALOUS AND WILL BE REPORTED TO THE BOARD!
Check out the dates on the emails. I did not post them all but it’s outrageous.
I am now at almost 7 months post op!
I am in pain, my face is getting bigger, I have lumps, lost of sensitivity on my face, starting to have visions issues, muscular pain ect…
I had my follow up appointment at 4 months post op when Dr disregarded my concerns and gaslighted me. He told me I looked great and that I could come to take pics for him to post them. Of course, when I tried to schedule it for over a month, they ended up telling me he does not want to see me before a year! I am trying for the last 3 months to get an appointment to see the doctor but they are not responding to my calls or to my emails. Here are the proofs. I received a call 2 months ago saying that Dr chestnut will reach out to me personally but he never did. I kept emailing them and I did not receive any response! Not even an email saying that they will forward that to him. This is SCANDALOUS AND WILL BE REPORTED TO THE BOARD!
Check out the dates on the emails. I did not post them all but it’s outrageous.
SURGEON REFUSING IN PERSON FOLLOW UP!
Here is an update for you guys.
I had my post op appointment with Dr chestnut a month and half ago. He dismissed all my concerns, did not give me any explanations about why my face looks like that and what he could do to fix it. For him, his work is great and he said he was happy to post it on his insta. I told him that I agree and called the office to book an appointment. But here is the thing: I called 20 times and send email to finally be told that he REFUSES tO see me before the one year mark. I told his staff that I want to come and see him in person bc I haven’t seen him since surgery almost 6 months ago. They are playing with me. One day the assistant is not here and she is the only one who can schedule me, the other day, the Dr can not talk to me…
I sent an email after my post op to have real responses to my concerns bc the only thing Dr chestnut told me about it ( lumps, lost of sensations on my face, muscle pains ect..) was that it’s like that and that it may improve. No other explanation. I sent my questions 3 times, no response at all to my email. They also pretended they did not get it when they confirmed that It was forwarded to his medical staff.
Refusing to see a patient for a post op is actually failure to meet his duty of care.
Last week, on Tuesday, I called again to ask for an appointment and they responded that Dr chestnut does not want to see me but that he will be reaching out to me personally. It’s been now more than 10 days and he did not reach out to me.
I have decided to make my story public. I can not tolerate such a terrific behavior from a surgeon.
I had my post op appointment with Dr chestnut a month and half ago. He dismissed all my concerns, did not give me any explanations about why my face looks like that and what he could do to fix it. For him, his work is great and he said he was happy to post it on his insta. I told him that I agree and called the office to book an appointment. But here is the thing: I called 20 times and send email to finally be told that he REFUSES tO see me before the one year mark. I told his staff that I want to come and see him in person bc I haven’t seen him since surgery almost 6 months ago. They are playing with me. One day the assistant is not here and she is the only one who can schedule me, the other day, the Dr can not talk to me…
I sent an email after my post op to have real responses to my concerns bc the only thing Dr chestnut told me about it ( lumps, lost of sensations on my face, muscle pains ect..) was that it’s like that and that it may improve. No other explanation. I sent my questions 3 times, no response at all to my email. They also pretended they did not get it when they confirmed that It was forwarded to his medical staff.
Refusing to see a patient for a post op is actually failure to meet his duty of care.
Last week, on Tuesday, I called again to ask for an appointment and they responded that Dr chestnut does not want to see me but that he will be reaching out to me personally. It’s been now more than 10 days and he did not reach out to me.
I have decided to make my story public. I can not tolerate such a terrific behavior from a surgeon.
Face falling with the weight of the fat
Overgrafted face with lumps
So here is a video of me today in the car… you can see how much fat I have on my lower face and how my skin has big laxity because of it. I am adding a pics of me in the same car before… so you can see the difference! I think even if he wanted to, he could not have done a worst job
Provider Review
Dermatologic Surgeon, Board Certified in Dermatology
510 S. Cowley St., Spokane, Washington