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a reasonable price for a good plastic surgeon with a caveat
Let me start by saying that the price was very reasonable and that Dr. Holden comes highly recommended. His practice is what we lawyers would call a "mill." Get em in, get em out. After my initial consult, I did not see the doctor until nearly a year later due to the wait list. I thought I was getting a neck lift which I later learned was a FL. That said, I was not prepared mentally or emotionally for a major surgery like this. He saw me the day following the surgery and gave me flowers which was a nice touch. I was still really out of it from the anesthesia. Exactly two days later (Friday) I did reach out to Dr. Holden who said that he had not cut into my face (more on this in a second.) My face was so distorted and I was in a state of shock or trauma and did not know it. The next day (Saturday) I called Dr. Holden because I felt like my windpipe was closing because my neck was so tight. He reassured me everything was fine and not to worry. I did feel reassured after that call but did not know at the time that I was experiencing swelling and hardening of the tissues, also normal post-op, but it was something I didn't understand. 2 weeks later my left ear began throbbing. I did call to speak to one of the girls that works with Dr. Holden, and it took three days to get a call back! Dr. Holden did call me back but never once checked on me about my left ear. I thought that was rather odd. I did see him every other week post op, but anyone who has been through a major surgery knows that the big questions come up when you are not in the office. I saw him yesterday and said I was for the most part happy but that I did feel a "don't call me, I'll call you," vibe. He said that I was hallucinating and that he wasn't my therapist and that he had spoke to me "a lot." I don't know if you have been following along, but there were THREE PHONE CALLS. That is not "a lot' following a major surgery wherein you don't know what is happening with your body. The hardening of the face was the scariest part for me and I still have quite a bit of it on my face and under my chin. I did research on the internet and found that not only do plastic surgeons give out their cell number for patients suffering from post op issues, but they have "an open door policy." For example: Joe Niam @lovethatface.com. I understand the perils of giving out my cell phone number and have had clients call and text up to 50 times a day!! So believe me, I understand. But 3 calls in just over a month is not a lot, especially when one of the calls had to do with pain to the left ear (still not out of the woods on that one.) I was sorry that we were unable to resolve the breakdown in communication and most of my caregivers are in Los Angeles and have been in my life for over 20 years. I do not abuse the use of the phone, but telling someone they are hallucinating two days out of a 7 hour surgery was just wrong. To get back to the beginning of the story, my face appeared rather distorted when I went to change the bandaids. Even my cat didn't recognize me! I really have no other complaints other than I still have left ear pain and emotionally I feel like I was gaslighted for just being a regular patient. Speaking to him about these post-op issues really made me feel much worse. I still don't know if I am healing correctly, I am just going by my intuition. I was there yesterday and nobody said anything about my appearance. Just know going in, you will be flying alone pre-op and post-op and try to have someone with you for the first week. I did have my sister there but she didn't understand what was going on with me, just like my therapist would not known what to do---he would have said "call your plastic surgeon!" Speaking of which "don't call us, we'll call you." Victoria
Provider Review
Board Certified Facial Plastic Surgeon
15757 North 78th Street, Scottsdale, Arizona