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POSTED UNDER Eyelid Surgery Reviews REVIEWS

2 months post eyelid surgery - lots of scarring & unprofessional behaviour

ORIGINAL POST

One of the Worst Experience of my Life

colleenrye
$7,000
It was one of the worst experiences of my life!!! When I arrived for my $7,000.00 eyelift surgery, I had to use the restroom, the nurse sent me out of the office and down the hall, the second time I had to use the restroom before the surgery, she let me use the one in the office and then ask me, if I was incontinent and told me that I couldn't pee in the chair. I was horrified, but figured that the doctor would be more professional and make me feel at ease, Dr. Tower didn't make me feel any better, it was like I was next in line for surgical practice. It took Dr. Tower less than an hour to do, what he told me would be 1 1/2 hour procedure and he was done by 10am, I know because I looked at my phone immediately after. The eyelift is bad, I've got lots of scarring especially on the right eye. When I shower my eyes gets water in them and they feel and look awful. When I went in for my stitches to be removed I went into a panic attack before I got into the building. The nurse escorted me to the exam room and then he popped in for a minute and said they were fine, well they are not fine and this journey is not stopping here. I waited 2 months to write this review in hopes that my eyes would look better. Then there would have only been the unprofessional behavior from the nurse the doctor. I'm a business woman and I've had to miss meetings and other functions because of his careless, rushed work. :(

colleenrye's provider

Robert Tower, MD

Robert Tower, MD

Oculoplastic Surgeon, Board Certified in Ophthalmology

colleenrye rating for Dr. Tower:

Overall rating

Replies (1)

November 22, 2023
Do you have any before and after pics you can post?
UPDATED FROM colleenrye
2 months post

Worst experience of my life

colleenrye
It was one of the worst experiences of my life!!! When I arrived for my $7,000.00 eyelift surgery, I had to use the restroom, the nurse sent me out of the office and down the hall, the second time I had to use the restroom before the surgery, she let me use the one in the office and then ask me, if I was incontinent and told me that I couldn't pee in the chair. I was horrified, but figured that the doctor would be more professional and make me feel at ease, Dr. Tower didn't make me feel any better, it was like I was next in line for surgical practice. It took Dr. Tower less than an hour to do, what he told me would be 1 1/2 hour procedure and he was done by 10am, I know because I looked at my phone immediately after. The eyelift is bad, I've got lots of scarring especially on the right eye. When I shower my eyes gets water in them and they feel and look awful. When I went in for my stitches to be removed I went into a panic attack before I got into the building. The nurse escorted me to the exam room and then he popped in for a minute and said they were fine, well they are not fine and this journey is not stopping here. I waited 2 months to write this review in hopes that my eyes would look better. Then there would have only been the unprofessional behavior from the nurse the doctor. I'm a business woman and I've had to miss meetings and other functions because of his careless, rushed work. :(

Replies (0)