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2 months post eyelid surgery - lots of scarring & unprofessional behaviour

UPDATED FROM colleenrye
2 months post

Worst experience of my life

$7,000
It was one of the worst experiences of my life!!! When I arrived for my $7,000.00 eyelift surgery, I had to use the restroom, the nurse sent me out of the office and down the hall, the second time I had to use the restroom before the surgery, she let me use the one in the office and then ask me, if I was incontinent and told me that I couldn't pee in the chair. I was horrified, but figured that the doctor would be more professional and make me feel at ease, Dr. Tower didn't make me feel any better, it was like I was next in line for surgical practice. It took Dr. Tower less than an hour to do, what he told me would be 1 1/2 hour procedure and he was done by 10am, I know because I looked at my phone immediately after. The eyelift is bad, I've got lots of scarring especially on the right eye. When I shower my eyes gets water in them and they feel and look awful. When I went in for my stitches to be removed I went into a panic attack before I got into the building. The nurse escorted me to the exam room and then he popped in for a minute and said they were fine, well they are not fine and this journey is not stopping here. I waited 2 months to write this review in hopes that my eyes would look better. Then there would have only been the unprofessional behavior from the nurse the doctor. I'm a business woman and I've had to miss meetings and other functions because of his careless, rushed work. :(

colleenrye's provider

Robert Tower, MD

Robert Tower, MD

Oculoplastic Surgeon, Board Certified in Ophthalmology

Overall rating

Replies (0)

ORIGINAL POST

One of the Worst Experience of my Life

It was one of the worst experiences of my life!!! When I arrived for my $7,000.00 eyelift surgery, I had to use the restroom, the nurse sent me out of the office and down the hall, the second time I had to use the restroom before the surgery, she let me use the one in the office and then ask me, if I was incontinent and told me that I couldn't pee in the chair. I was horrified, but figured that the doctor would be more professional and make me feel at ease, Dr. Tower didn't make me feel any better, it was like I was next in line for surgical practice. It took Dr. Tower less than an hour to do, what he told me would be 1 1/2 hour procedure and he was done by 10am, I know because I looked at my phone immediately after. The eyelift is bad, I've got lots of scarring especially on the right eye. When I shower my eyes gets water in them and they feel and look awful. When I went in for my stitches to be removed I went into a panic attack before I got into the building. The nurse escorted me to the exam room and then he popped in for a minute and said they were fine, well they are not fine and this journey is not stopping here. I waited 2 months to write this review in hopes that my eyes would look better. Then there would have only been the unprofessional behavior from the nurse the doctor. I'm a business woman and I've had to miss meetings and other functions because of his careless, rushed work. :(

Replies (1)

Do you have any before and after pics you can post?