POSTED UNDER Breast Augmentation Reviews
My Experience with Dr. Grover and Motiva Ergonomix Preserve Breast Augmentation Was Extremely Traumatic
ORIGINAL POST
My Experience with Dr. Grover and Motiva Ergonomix Preserve Breast Augmentation Was Extremely Traumatic
$21,000
I wanted to share my experience with Dr. Grover because I wish I had known some of this before having surgery with him.
I went to see him for Motiva Ergonomix implants using the Preserve technique. At my initial consultation, I thought he seemed friendly enough. Before he came into the room, though, I specifically told his assistant that I did not want to take topless photos or do the simulation. When Dr. Grover came in, he pushed for the photos anyway, and I eventually agreed even though I had already said I was uncomfortable with them.
I've consulted with multiple breast surgeons betore, and when I've said I didn't want photos taken, they respected that. Looking back, I wish I had paid more attention to how uncomfortable I already felt about my boundaries being pushed.
During the photos, I also felt extremely uncomfortable with the way one of the women assisting was staring at my body while I was undressed. I actually said something along the lines of, "Can she please stop staring at me?" because I felt that uncomfortable.
Dr. Grover also took photos of my breasts on a phone during my appointments, including before surgery. I had already expressed that I was uncomfortable with photos in general, and I assumed any medically necessary photographs would be handled through a secure medical photography system or patient chart. Seeing them taken on a phone made me uncomfortable, especially given what I had already communicated.
Despite those concerns, I booked surgery because I really wanted the Preserve procedure and believed he was one of the more experienced doctors offering it.
After the consultation, one of the staff members showed us the surgical area and explained that surgery was performed in the office. She mentioned that many patients remain awake. I immediately told her that I absolutely did NOT want to be awake for breast surgery and wanted to be fully asleep. I was told that was fine and that I could confirm it again with the surgical team.
About a week or a week and a half before surgery, I became nervous and called asking whether I could move or cancel the procedure. I was told I could not.
Before surgery I also followed up with the office specifically about being asleep for the operation. I was reassured that I would be and was told I could confirm again the day of surgery.
On the day of surgery, I repeatedly told the anesthesia provider and staff that I wanted to be asleep.
I was then given two pills. I did not understand that I woulo remain conscious after taking them. I assumed they were part of the process of putting me under because I had already communicated multiple times that I did not want to be awake.
They had me walk to the operating table. My arms were tied down, and the surgery began while I was conscious.
I was awake during my breast augmentation.
The staff were talking to me during the operation. By the time I realized I was actually going to remain awake, the procedure had already begun. I was scared and did not want to interrupt people while they were operating on me so I tried to stay calm and get through it.
Immediately afterward, I was shaking uncontrollably. The person caring for me was trying to warm me and commented that I was shaking more than usual. The shaking continued for a long time afterward.
That night, I could not sleep. I was extremely uncomfortable, crying and anxious.
At my follow-up the next day, Dr. Grover was not physically there and appeared by video call. I tried to explain how distressed I was about having been awake during surgery.
During that call he wanted me to show him my breasts over video. I told him I did not feel comfortable doing that at that moment. Instead of respecting that, he continued pressing me to show him and said words to the effect of that he was going to end the call if I didn't.
So once again, I felt pressured into exposing my body after saying | was uncomfortable.
Meanwhile, I was trying to explain that I was having severe anxiety after what had happened.
I asked whether there was anything he could prescribe to help with the anxiety and inability to sleep. He told me I would need to see a psychiatrist. When I asked whether his office could at least refer me to someone, I initially felt dismissed and had to keep asking just to get help finding a mental-health provider.
This was incredibly upsetting because the reason I was experiencing the anxiety was what had just happened during surgery.
Over the following weeks, my mental health deteriorated significantly. I was barely sleeping, extremely anxious and depressed, and at points I was having suicidal thoughts. I did not already have a psychiatrist or therapist, so findina immediate help was difficult.
What made everything worse was feeling like the office did not take seriously how traumatic the experience had been for me.
We asked for an explanation and discussed some sort of refund or compensation. From what I remember, we were eventually offered approximately $1,000 back relating to the anesthesia, despite the overall procedure costing around $20,000. At the time we felt the amount was insulting and declined it. We later contacted the office again saying we were willing to accept the refund they had offered, and after reaching out multiple times we have not received a response.
I also later saw an influencer promoting Dr. Grover online. I cannot personally verify whether she was paid or what arrangement, if any, exists between them, so l am not claiming that as fact. But seeing glowing social-media promotion after my experience definitely reinforced for me how important it is to look beyond influencer content when choosing a surgeon.
My biggest issue is not simply that I disliked my experience or had anxiety after surgery. It is that I repeatedly and specifically communicated that I did not want to be awake during breast surgery, was reassured about being asleep, and then remained conscious while the procedure was performed.
I also repeatedly felt that my boundaries around photographs and showing my body were pushed after I had already expressed discomfort.
I would not personally return to this practice or recommend it based on my experience. I wish I had paid more attention to those early moments when I felt pressured instead of assuming that was just how cosmetic-surgery offices operated.
If you are considering surgery there, I would strongly recommend getting every detail about anesthesia, sedation, photography, cancellation policies and postoperative support in writing beforehand, and making sure you fully understand exactly what type of anesthesia you will actually receive.
I went to see him for Motiva Ergonomix implants using the Preserve technique. At my initial consultation, I thought he seemed friendly enough. Before he came into the room, though, I specifically told his assistant that I did not want to take topless photos or do the simulation. When Dr. Grover came in, he pushed for the photos anyway, and I eventually agreed even though I had already said I was uncomfortable with them.
I've consulted with multiple breast surgeons betore, and when I've said I didn't want photos taken, they respected that. Looking back, I wish I had paid more attention to how uncomfortable I already felt about my boundaries being pushed.
During the photos, I also felt extremely uncomfortable with the way one of the women assisting was staring at my body while I was undressed. I actually said something along the lines of, "Can she please stop staring at me?" because I felt that uncomfortable.
Dr. Grover also took photos of my breasts on a phone during my appointments, including before surgery. I had already expressed that I was uncomfortable with photos in general, and I assumed any medically necessary photographs would be handled through a secure medical photography system or patient chart. Seeing them taken on a phone made me uncomfortable, especially given what I had already communicated.
Despite those concerns, I booked surgery because I really wanted the Preserve procedure and believed he was one of the more experienced doctors offering it.
After the consultation, one of the staff members showed us the surgical area and explained that surgery was performed in the office. She mentioned that many patients remain awake. I immediately told her that I absolutely did NOT want to be awake for breast surgery and wanted to be fully asleep. I was told that was fine and that I could confirm it again with the surgical team.
About a week or a week and a half before surgery, I became nervous and called asking whether I could move or cancel the procedure. I was told I could not.
Before surgery I also followed up with the office specifically about being asleep for the operation. I was reassured that I would be and was told I could confirm again the day of surgery.
On the day of surgery, I repeatedly told the anesthesia provider and staff that I wanted to be asleep.
I was then given two pills. I did not understand that I woulo remain conscious after taking them. I assumed they were part of the process of putting me under because I had already communicated multiple times that I did not want to be awake.
They had me walk to the operating table. My arms were tied down, and the surgery began while I was conscious.
I was awake during my breast augmentation.
The staff were talking to me during the operation. By the time I realized I was actually going to remain awake, the procedure had already begun. I was scared and did not want to interrupt people while they were operating on me so I tried to stay calm and get through it.
Immediately afterward, I was shaking uncontrollably. The person caring for me was trying to warm me and commented that I was shaking more than usual. The shaking continued for a long time afterward.
That night, I could not sleep. I was extremely uncomfortable, crying and anxious.
At my follow-up the next day, Dr. Grover was not physically there and appeared by video call. I tried to explain how distressed I was about having been awake during surgery.
During that call he wanted me to show him my breasts over video. I told him I did not feel comfortable doing that at that moment. Instead of respecting that, he continued pressing me to show him and said words to the effect of that he was going to end the call if I didn't.
So once again, I felt pressured into exposing my body after saying | was uncomfortable.
Meanwhile, I was trying to explain that I was having severe anxiety after what had happened.
I asked whether there was anything he could prescribe to help with the anxiety and inability to sleep. He told me I would need to see a psychiatrist. When I asked whether his office could at least refer me to someone, I initially felt dismissed and had to keep asking just to get help finding a mental-health provider.
This was incredibly upsetting because the reason I was experiencing the anxiety was what had just happened during surgery.
Over the following weeks, my mental health deteriorated significantly. I was barely sleeping, extremely anxious and depressed, and at points I was having suicidal thoughts. I did not already have a psychiatrist or therapist, so findina immediate help was difficult.
What made everything worse was feeling like the office did not take seriously how traumatic the experience had been for me.
We asked for an explanation and discussed some sort of refund or compensation. From what I remember, we were eventually offered approximately $1,000 back relating to the anesthesia, despite the overall procedure costing around $20,000. At the time we felt the amount was insulting and declined it. We later contacted the office again saying we were willing to accept the refund they had offered, and after reaching out multiple times we have not received a response.
I also later saw an influencer promoting Dr. Grover online. I cannot personally verify whether she was paid or what arrangement, if any, exists between them, so l am not claiming that as fact. But seeing glowing social-media promotion after my experience definitely reinforced for me how important it is to look beyond influencer content when choosing a surgeon.
My biggest issue is not simply that I disliked my experience or had anxiety after surgery. It is that I repeatedly and specifically communicated that I did not want to be awake during breast surgery, was reassured about being asleep, and then remained conscious while the procedure was performed.
I also repeatedly felt that my boundaries around photographs and showing my body were pushed after I had already expressed discomfort.
I would not personally return to this practice or recommend it based on my experience. I wish I had paid more attention to those early moments when I felt pressured instead of assuming that was just how cosmetic-surgery offices operated.
If you are considering surgery there, I would strongly recommend getting every detail about anesthesia, sedation, photography, cancellation policies and postoperative support in writing beforehand, and making sure you fully understand exactly what type of anesthesia you will actually receive.
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