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Black British - Dark Skin - Appointment 2

Prior to my second appointment I noticed that my neck hairs were healing very well and that the bumps from the first appointment had reduced. I detected no ingrown hairs from my first appointment and noticed very little regrowth which was encouraging. As my first appointment took one hour and a half I was told the second would take 30 minutes. My appointment took 35 minutes and when I left, I noticed that there were hairs that had not been removed. I also noticed that this time the plucking sensation I felt from the first appointment was a less frequent. Perhaps the technique had improved. I also had fewer red bumps immediately after the appointment - but I presume that this is because fewer hairs were removed. I told her I had used surgical spirit with aloe Vera and she advised that witch hazel was better to use than Aloe vera so I switched to Witch hazel. I noticed that the area was very itchy two days afterwards and the itchiness continued. I noticed at three days after the appointment that I started getting lots of small ingrown hairs. I thought with early intervention they could be released before scarring and hyperpigmentation starts. I emailed the electrolysis lady and she advised a chemical peel. This obviously would be additional cost so I’m going to keep and eye on my skin and try to reduce the number of ingrown hairs in the meantime

Very polite and straight to business, thought I...

Very polite and straight to business, thought I would have to come back after my consultation but she got to work straight away. I had the setting up high as I could bare the pain, I made sure that I took no numbing medication prior and it took 1hr and a half to Clear ~ 90% of my neck and jawline hairs.

I made sure to tell her about my concerns over scarring and hyperpigmentation and she reassured me about Thermolysis and her skills. She also said she’d worked on ethnic ppl before.

Provider Review

Jilla
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

I noticed some of thick hairs on my neck we’re zapped multiple times and each time the probe would be turned to find the root. I was told that this was due to tweezing the hair in the past. I noticed there were a few hairs that felt like they were being tugged out slightly - not painful but they didn’t slide out effortlessly.