POSTED UNDER Electrolysis Reviews
Don T Use Akhil Gupta
ORIGINAL POST
Don T Use Akhil Gupta
1/5 — Repeated Billing Problems
I was a patient of Dr. Akhil Gupta at Skin Center of Florida and stopped seeing him in October 2025, largely because of my repeated frustration with the practice billing.
My experience was that I would pay what I was asked to pay, frequently in advance, and on more than one occasion I believed my account was fully paid, only to later be told that I owed additional money. On one previous occasion, I challenged a bill and the charge was subsequently removed.
The latest incident happened approximately ten months after I stopped seeing Dr. Gupta. I received a call regarding an outstanding pathology bill. When I called Dr. Gupta's office and asked which visit the charge related to, the office could not identify the specific visit and instead gave me three possible dates: June 5, 2024, September 15, 2025, and October 1, 2025.
I then had to track the matter down myself. Global Pathology Sonic Healthcare's Miami office was ultimately able to identify records associated with the two 2025 dates and directed me to CCS regarding a balance in full.
To be clear, my complaint is not that this final pathology balance was necessarily improper. My complaint is the repeated billing confusion I experienced and the amount of work required to determine what I was supposedly being billed for.
Patients should be able to receive a clear accounting showing the date of service, insurance adjustments, payments and credits, and the actual amount owed. In my experience, getting those answers was unnecessarily difficult.
After repeated billing problems, I finally decided I had had enough and stopped using the practice. Based on my personal experience with its billing and administration, I would not return and cannot recommend this practice.
I was a patient of Dr. Akhil Gupta at Skin Center of Florida and stopped seeing him in October 2025, largely because of my repeated frustration with the practice billing.
My experience was that I would pay what I was asked to pay, frequently in advance, and on more than one occasion I believed my account was fully paid, only to later be told that I owed additional money. On one previous occasion, I challenged a bill and the charge was subsequently removed.
The latest incident happened approximately ten months after I stopped seeing Dr. Gupta. I received a call regarding an outstanding pathology bill. When I called Dr. Gupta's office and asked which visit the charge related to, the office could not identify the specific visit and instead gave me three possible dates: June 5, 2024, September 15, 2025, and October 1, 2025.
I then had to track the matter down myself. Global Pathology Sonic Healthcare's Miami office was ultimately able to identify records associated with the two 2025 dates and directed me to CCS regarding a balance in full.
To be clear, my complaint is not that this final pathology balance was necessarily improper. My complaint is the repeated billing confusion I experienced and the amount of work required to determine what I was supposedly being billed for.
Patients should be able to receive a clear accounting showing the date of service, insurance adjustments, payments and credits, and the actual amount owed. In my experience, getting those answers was unnecessarily difficult.
After repeated billing problems, I finally decided I had had enough and stopped using the practice. Based on my personal experience with its billing and administration, I would not return and cannot recommend this practice.
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